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Chateau Motor Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 55 reviews
55 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
22
3.0 of 5 stars
4
2.0 of 5 stars
7
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#65 of 154 hotels in New Orleans
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 45
Description: Quaint hotel housed in restored 18th-century mansion in the heart of French Quarter - Charming guestrooms with period furniture. This description is based on information provided by the hotel.
Address:
1001 Chartres St
New Orleans, LA 70116
Check Rates: $151 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Chateau Motor Hotel

( 3-7 of 55 )
“A tale of two hotels”

Chateau Motor Hotel

Oct 23, 2007
2/2 found this review helpful

After having already made reservations at this hotel a few months in advance, I decided to take a look at the reviews on tripadvisor.

I wasn't thrilled to see such extreme reviews - either really negative or really good.

After staying there for 2 nights, now I know why.

Night 1:
We checked in with our friends and were given rooms 108 and 109 on the Chartres side of the hotel. We each had a wall facing the street. One of the reasons we chose this hotel was because it wasn't near any major bars, any restaurants and was in a fairly quiet looking area of the quarter. However, at night we could hear the horse-drawn carriages going by every hour and the tour guides going through their scripts. We could hear people having loud conversations pretty much all night long and then there was the 6am trash pickup, the hour long dog barking before the owner finally shut it up and the hammering by a neighbor at o'dark thirty in the AM.

None of us got a good night's sleep and were miserable.

Night 2:
We asked for a new room since the first one was so terrible and got rooms 241 and 239. These rooms were much better and were nothing like the rooms we had the first night. We had hardwood floors, brass four-poster beds and a sitting area. The bathroom was much larger and we had a dry bar with a mini fridge. The beds didn't have a sink hole in the center and we couldn't hear any street noise so all of us got a good night's sleep.

The difference in these 2 sets of rooms was like night & day! Now I know why some people put such horrible reviews about it and why some thought it was great.

When booking here, be sure to ask for an interior room, one that doesn't have a wall facing Chartres or St Philip.

When we checked in, the desk attendant wasn't very friendly, but the person we met that had the night shift was very pleasant.

They offer breakfast which we took advantage of only once and it was pretty standard, nothing special but did the trick. The dish TV doesn't get great reception, but you don't usually spend too much time watching it anyway. The shower pressure even varied between the two rooms, 239 and 241 had better water pressure.

You can't book online and have to send them a check for the first night and wait for a confirmation to be snail-mailed to you since they won't take a credit card for reservations, although you can pay with a credit card upon arrival.

It's close to everything in the quarter and there's a quaint 24 hr pub about a block away that's pretty quiet and they offer nightly ghost tours.

My main advice about this hotel: book at your own risk - it's rather hit or miss depending on the room you end up with.

Good luck

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — our first room #108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London_Blue_TX's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 06, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Older travelers
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $151 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“We loved this place!”

Chateau Motor Hotel

Oct 19, 2007

A friend and I decided to have a girls-only weekend away to celebrate our birthdays. We did a little research on where to stay -- our priorities were a place we'd feel safe, a place that wouldn't cost a fortune, and a place with parking. Although we paid more for the room than we had hoped, this hotel seemed to have competitive rates with others in the area. We liked that it was within walking distance of everything we wanted to see in the Quarter, and was within walking distance to the streetcar line, which would give us access to almost everything we wanted to see outside the Quarter. Really, it was the parking and the location that put this hotel at the top of the list. (Parking costs extra unless you're a member of AAA.)

We had a wonderful room that was larger than I expected. The porter told us the tv remote was quirky and that he'd fix it, but we told him not to bother -- we were there to see the sites, not to watch tv! The tub in the bathroom was too small to use as a bathtub, but it was a nice size for a shower. We had a shared balcony that overlooked the courtyard where the pool was located and where breakfast was served each morning.

The man who worked the front desk in the mornings always seemed sleepy and like he didn't know what we were saying, but everyone else -- from the folks who worked the front desk, to the porters, to the parking attendants -- everyone was very pleasant and very helpful. They suggested restaurants, gave us maps and directions, and were knowledgeable about what places had re-opened since Katrina. They were really great. (Sleepy guy wasn't unpleasant; he just wasn't particular helpful.)

Overall, we really enjoyed our time at the Chateau Hotel. The atmosphere was wonderful and relaxing. We loved hanging out around the pool in the the courtyard before bedtime. The location was perfect, and we didn't have to worry about the car. We hope to go back and take the guys with us next time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaid's Summary
Date of Stay: September 2007
Member since: June 04, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $151 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“The best hotel in Nola!”

Chateau Motor Hotel

5 of 5 stars
Pittsburgh, PA
May 26, 2007
1/1 found this review helpful

I've stayed at the hotel numerous times but this was my first time since the storm.The staff esp. Wendall the bell boy/chef. He always goes above and beyond for us.The entire staff is VERY helpful and I love them all. Our room was exactly what I wanted.The room was clean and comfy. As far as roaches go I've never seen one at the Chateau but I stayed at a VERY much more pricier hotel in Nola and one was looking at me when I woke up! Hey it's NOLA............what do you expect? As for the girls and the haunted penthouse--it IS haunted!! I know it is but hey again it's NOLA.God Bless that beautiful hotel and city!Don't forget the people waiting on you hand and foot perhaps live with 5 other people in a FEMA trailer. Please give them a break already! Be generous and tip a lot too!!!!

  • This TripAdvisor Member:
    • Liked — They make you feel at home.
    • Disliked — Nothing except one day they forgot my newspaper..lol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
missnmsy's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Gambling / Casinos, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $151 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Chateau Room Raider”

Chateau Motor Hotel

May 22, 2007
2/5 found this review helpful

We picked this hotel based on the pictures on the internet and the price point. The room we received was nothing like the picture. Very tiny! We feel we did not get much for $180 per night. We also had a bad experience regarding the housekeeping staff. I left my wedding ring on the bathroom counter which I realized as soon as I got into the taxi heading to my nephew's graduation ceremoney from Tulane Medical School. When we returned to the hotel, my ring was stolen. There was no break-in, so it was obvious that lady from housekeeping stole my ring. I reported the theft to staff and no one would look me in the eye and could care less. They did not offer any sympathy or any remedy for the theft even though we know the name of the housekeeper who cleaned our room that day and was the obvious thief. They told me that anything taken from my room by housekeeping was not their problem. They were completely unprofessional regarding handling the situation. I filed a police report which is the best I could do. I would never jeopardize someone's job by falsely accusing them of a crime, but this was a no brainer. I am so disappointed with their uncaring attitude and after reading other people's reviews of this hotel, I see that they have a history of property loss issues that they never remedied. Wish I would have read the reviews before making our reservation!

  • This TripAdvisor Member:
    • Liked — old historical charm
    • Disliked — untrustworthy staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KathyCCalifornia's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: May 22, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $151 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Awesome Hotel”

Chateau Motor Hotel

May 4, 2007

We have stayed here quite a few time over the years and absolutely enjoy seeing the same faces when we arrive. Wendell is incredible, he seems to do almost everything in and around the hotel. Everyone pitches in, as it is a small family establishment. This is the perfect little boutique hotel situated in the residental area of the French Quarter, but only 2 blocks from Jackson sqaure and Bourbon Street. You'll be made to feel as though you are part of the family.
On this trip we brought our 2 daughters 17 and 14 along with us. They completely enjoyed being in New Orleans. The staff was friendly and helpful as usual.
This is not a new hotel with all the bells and whistles, but it is a place where you can relax and enjoy the simple pleasures that make the French Quarter what it truly is. The rooms run from rather small to quite large, so ask before you book and you'll be confident you'll get what you need. The property is clean and a continental breakfast is served every morning.

  • This TripAdvisor Member:
    • Liked — The staff and the wide variety of rooms
    • Disliked — They got rid of the free parkiong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tour1252's Summary
Date of Stay: December 2006
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: May 02, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $151 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Chateau Motor Hotel

( 3-7 of 55 )
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Chateau Motor Hotel Address

1001 Chartres St, New Orleans, LA 70116