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Chateau Motor Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 55 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
22
3.0 of 5 stars
4
2.0 of 5 stars
7
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#65 of 156 hotels in New Orleans
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 45
  • Address: 1001 Chartres St New Orleans, LA 70116
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Quaint hotel housed in restored 18th-century mansion in the heart of French Quarter - Charming guestrooms with period furniture. This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $189 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Chateau Motor Hotel

( 9-13 of 55 )
“Very disappointing”

Chateau Motor Hotel

Mar 12, 2007
3/3 found this review helpful

My husband and I stayed at this hotel for two nights in early-March of 2007. I was eight months pregnant and it was our last chance to travel for a while so we thought we would get away to New Orleans for the weekend. I have family there so we go several times a year, so we aren't traditional tourists...we know our way around pretty well. The location of this hotel was wonderful, just a couple of blocks from the market and Cafe Du Monde. Unfortunately that was the only thing it had going for it. There were two men who alternated the front desk position, and neither of them were friendly. Trying to get our car out of the garage was a huge hassle, even though we asked their policy when we checked in, and called and gave them plenty of notice they were very rude about it. Our room was very disappointing. Run down and the only window was in the door, and the blinds didn't fully cover it so you felt like anyone could look in at any minute. However, the worst part would be the roaches; we killed several huge ones. I woke up to find one on my pillow! When my husband went to talk to the man at the front desk, he basically said it's a historic property and to get over it..there was nothing they could do. I feel like they use this "historic property" excuse to tourists but I don't buy it. That's why you should have a pest service. Needless to say we won't be going back.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — cleanliness/pest and front desk staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bntLouisiana's Summary
Date of Stay: March 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 12, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Location! Parking!”

Chateau Motor Hotel

4 of 5 stars
Memphis, Tennessee
Mar 8, 2007
1/1 found this review helpful

Four of us stayed here for the Mardi Gras Marathon weekend (the weekend after Mardi Gras). What a perfect location! You are just two blocks from Jackson Square, two blocks from Bourbon St, and three blocks from the Outdoor Market. The hotel is in a quiet section, but plenty of restaurants and bars within a few blocks.
This is an older hotel with a true New Orleans touch. (If you want super clean, new, plush - this isn't it.)
We had a room on the ground floor facing the courtyard. Our two friends were upstairs in a room facing the street with a little balcony. They said there was some street noise, but not enough to wake you.
Our room was comfortable, king bed (lots of pillows), love seat, and desk with chair. Bathroom is pretty small with a (no kidding) 21/2 foot tub. Weird. Shower was ok, but the hot water is not steady. A small closet is in the bathroom. The tv is old, but worked fine. A small refrigerator was under the desk.
The courtyard area outside the room was wonderful. The breakfast is served at a bar in the courtyard in the morining. It was so nice to sit at the little tables and read the local paper (provided on the doorstep quite early), and sip coffe. The breakfast is just coffee, juice, and pastries, but was adequate to get me going. The pool is lovely for a quick dip, but not big enough to actually swim. It was clean and cool.
The courtyard has an exit/entrance to the street so you don't have to come/go through the lobby. That was nice. They secure the gate at night, so very safe.
A BIG PLUS with this hotel besides the location is the FREE parking! It's in a gate secured lot across the street. We went in and out several times very easily. The other good thing is the help. All very friendly, easy to talk to, great with maps and suggestions for meals.
We had booked the hotel through AAA, and there was a mixup with the room, but was very quickly fixed by the staff. No complaints there.
We will definatelly stay here again.

  • This TripAdvisor Member:
    • Liked — location, parking, ambience
    • Disliked — older, small rooms and bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmcrn2's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Horrible from beginning to end”

Chateau Motor Hotel

1 of 5 stars
Louisiana
Feb 22, 2007
0/1 found this review helpful

Me and 2 girlfriends traveled in to New Orleans from Lafayette (2 hours away) to catch a Mardi Gras parade. We did not have a room but after the Hilton gave us a list of hotels to call (because they were booked) we lucked out by finding the Chateau Motor. Lillian was very helpful in giving us directions to get there and even stepped out to the road to flag us down. This was the only good part about our stay at the chateau motor. The bellman/valet guy had to take our keys (as they do with all of the guests) while we left our car on the sidewalk because someone had blocked the entrance to the parking lot. He assured me that my keys would be secured in the office, hanging on a board. I never thought twice about it. After we checked in, he then grabbed our bags to help us up to our room (the penthouse 2). On our way up the staircase, he begins making comments about whether or not the place is haunted. This was a horrible joke because we were only three girls. This scared us very much. He then lets us into our room which could be considered very charming but after what he told us, we were freaked out. It also had a terrible feeling and smell of "grandma's attic." there was one small window at the end of a dormar and a greasy handprint on the wall. It was all just a weird experience. The battery in the smoke detector was going out because it was beeping. On our way down to dinner, we asked Lillian to see about it. After going out to dinner, we returned to our room to sleep where we found that she had "forgotten" to send someone to change the battery. None of us were able to sleep because the bed was very uncomfortable and because of the vibe that the bellman gave us, we were scared. When morning came, we felt a little better in the day light. Went downstairs for some breakfast but apparently the guy who is the valet guy and the bellman is also the chef because he was out parking cars so we walked a couple of blocks down to Decatur where we found a little cafe. When we got back to the hotel, we told the VERY unfriendly man at the front desk that we would be coming to check out in about 20 minutes, to get our car ready. While in our room, the phone rings and in a very gruff tone, the front desk guy asked me if I had taken my keys. I replied with "no". he then said "do u have an extra set?" i replied with "no" and before I could ask him if he lost my keys he said "see me when you come down" and he hung up the phone. i ran downstairs to find out that my keys had been "misplaced".... the guy at the front desk was so carefree, like it wasnt a big deal and he was not the least bit concerned about who might have had my keys or about the safety of my car. He was also not concerned that any of us would have to work the next day; which we all did!!! He offered for us to stay another night for free because we had no where to go. I then went out to the parking lot to check on my car where there was no one guarding it and it was UNLOCKED! I took out all that i needed and locked it. we went back to our room, went out to dinner and when we returned, Lillian was back at the front desk where she accused us of a "SCAM"???? much to her surprise, one of the employees found my keys in their personal vehicles a few hours later. We left first thing the next morning, extremely disappointed with our stay. This was by far the worst hotel I have ever stayed in.

  • This TripAdvisor Member:
    • Liked — The Location, it was right near jackson square and bourbon
    • Disliked — Everything but the location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ullheidi's Summary
Date of Stay: February 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: February 22, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great location, awful hotel”

Chateau Motor Hotel

2 of 5 stars
Bridgend, South Wales, UK
Nov 14, 2006

Great location, only minutes from the major sites such as Bourbon Street, Cafe du Monde, etc, and great choice of excellent restaurants nearby. Very friendly helpful staff. BUT, even in October the quite small room was so hot and stuffy. The windows could not be opened, and the room needed a good makeover and a spring clean. We dropped something on the floor that rolled under the TV cabinet - it was very dusty by the time it had been retrieved. The shower took about 20 minutes to go from freezing to scolding and the main light didn't work. Every TV channel was in a shade of pink. The bottle opener on the wall in the bathroom (?) looked as if it had been painted over on several occasions. We made our excuses and checked out after one night instead of two. I notice that the previous review was in 2003 so don't know if this has any bearing on the difference of opinion. A good makeover could make this into a superb hotel in a great location, but this did not live up to the expectations of a hotel named the "Chateau".

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Dated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istayedthere's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: November 12, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Wonderful place!”

Chateau Motor Hotel

Jul 31, 2006
1/1 found this review helpful

The Chateau Motor Hotel was wonderful. It is a quaint little Inn. We stayed in room 223 and loved it. The room was a little small and the shower was tiny, but the bed was the best, very comfortable. We had a balcony with chairs to sit out on and a small bistro table. The hotel is close to everything, yet a few blocks from Burbon St. so the noise is not bad. I would recommend it to family and friends. The hotel seems more aimed toward adults and older youth. Not very kid friendly. The staff was wonderful, true southern hospitality!

  • This TripAdvisor Member:
    • Liked — atmosphere
    • Tips/Secrets: — the parking is free!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILroadtripper's Summary
Date of Stay: July 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 19, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Chateau Motor Hotel

( 9-13 of 55 )
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Chateau Motor Hotel Address

1001 Chartres St, New Orleans, LA 70116