After reading the reviews on this site AFTER we'd made our reservations I was really scared. But we got there and it was great! It didn't smell bad, we were never asked to hear the time-share presentation, the bathroom was clean, the halls were at least 4 feet wide, and the staff was friendly. It wasn't even what I'd call 'ghetto chic' as someone else said it was. If we'd stayed longer, the kitchen would have been very useful, as it is we only used the fridge. It was a very good location; we bought the 3-day trolley/bus pass and went to the French Quarter and the Museum of Art. We also walked through the garden district (the hotel is about 5 blocks from Anne Rice's house) to Magazine Street where there was tons of great shopping.

Very disappointed in general about the entire place. First, it is a timeshare. That says alot right there... after 3 or 4 calls to the room to "sell us" the place, they quite calling. Twice, the room was not made up, and one night the entire hotel did not have hot water. The rooms are small, and with only one restuarant (which was closed 4 times for private functions) we ate at the surrounding hotels for dinner. The bathroom facilities were "old" to say the least, with wallpaper peeling, missing lamps, and a TV that turned everything "green" and looked like you were looking through a fish tank. Not much I can say, if you enjoy a nice place to stay, with atmosphere inside and out, this is not the place!

The suite was great, after staying at another high priced and well known hotel, this place was a pleasant change. The last hotel room was small, dirty, under construction throughout the facility, very poor room service, and let's not talk about the view and broken coffee pot.
THE AVEUNE PLAZA in comparison was clean, the suite was big, I loved the kitchen, the idea of a separate bedroom, hallways were clean and staff was friendly and helpful, the hottub on the roof top was beautiful uner the stars at night. The Garden District was wonderful, a wonderful location, streetcar right in front of the hotel. In the downtown area there was a stabbing of one youth to another, I could not believe all these expensive well known hotels were in this part and town and people were paying big bucks. The Garden District was dream compared to Canal street, but at the same time so close to the French Quarter, zoo, boardwalk, it is a great place.

This place was just awful. It is under construction..hopefully Fairfield Resorts will salvage this dump. The rooms have stained carpets, rust on the appliances and ceiling. My daughter stayed on a floor where it smelled like someone had been smoking reefer. I used a timeshare week to rent this place, and I really regret it.