We were cautiously optimistic after reading mixed reviews. While the staff was courteous and friendly--the Valet staff win the award. They were prompt, helpful, and quite pleasant. Post-Katrina does not have the hotel with a driver or free continental breakfast (PJ's Coffee is 1/2 block away though). We checked into the hotel during a very busy weekend (BCS Championship Game). The hotel was sold out. We did not consider our room rate a great "deal" even though we booked 2 months in advance of the BCS Game ($219 per nite). Add-Ons includedthe $26/day valet parking charge, taxes, etc. For that money, we expected more. The hotel room was tired, run down, and not so clean. Our first room was a Smoking room after we had requested a NON smoking room. The room was not overly clean and had toothpaste stains all over the counters and faucet. We were moved to a nonsmoking room where we immediately called maintenance to fix the leaking toilet and the broken safe. The Manager did send a complimentary bottle of wine for the room mix up. Be Aware: the Queen rooms do not have Queen beds...they have a Full bed. The room size was adequate. All the hotel pictures show a pretty 10 story building. They do not show the smaller 3 story attached building in the back---that you enter by going outside in a breezeway. Both rooms we were assigned were in the smaller building. You could tell some items were updated in each room, but the walls showed their wear and tear as this is a very good location and sees alot of traffic. Again, bathroom stains, dirty curtains, etc. We think the main hotel has all rooms renovated because ours certainly was not that updated and others seem to have been; peeling wallpaper in the bathroom, no door on the closet, broken blackout shade. Not a "bargain" for the money but adequate for a short stay. Walk to the Quarter and SuperDome was easy; you are right on the Streetcar line, too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Sporting event