This was by far the best hotel experience of my life, not too expensive, our average room was $250 for a 3 day holiday weekend and we were upgraded to club level. THe club level has a lounge with 5 different spreads each day, we had free bagels and fruit in the AM, wine and hours devours in the evening. one of the employees came and asked us if we wanted anything special and we had him get us a few red bulls, no charge. of course we tipped well, but they really treated us well. We had a card with the next days weather forecast on our bed each night, they turned our bed down as well. When I go back to NO, I will no doubt, stay at the Maison orleans again.

My wife and I stayed here for a second honeymoon in Nov '03. The room was very nice - especially the bathroom. It had marble everywhere, a separate tub & shower, and the tub was huge. Our armoire was in front of the air intake for the AC, so it took quite a while for the room to cool down.

Our first night, they forgot to turn down our bed. I called about it and to request different pillows (we don't like down pillows). Within 90 seconds two people were there to take care of it.

My wife spent a day at the spa and loved it.

Even though it is a bit outside of my budget, I would definitely consider staying here again.

We stayed in Maison Orleans, part of the Ritz Carlton, NO, as part of a business incentive trip.

The rooms are nice and well equipped, but, sadly, ours was not as clean as we would expect of a hotel of this standard. Although we found some of the staff to be exceptionally helpful and friendly, others were the exact opposite!

The excellent complimentary food and hot and cold beverages served throughout the day in the separate lounge is a really nice touch and certainly saved on room service charges! A disappointment was, on returning from an evening out as a group and wanting a nightcap, the main hotel bar closed quite early (around midnight) which I found rather odd for a hotel of this size.

We'll never stay anywhere else in New Orleans again! Despite construction on the exterior, the hotel is just PERFECT. The rooms are large & wonderfully appointed, and the hotel's amenities are special. But the true test of a fine hotel is the service, and MO is the BEST. A friend we were traveling with became ill, and the hotel's staff from the concierge to housekeeping pitched in to help - summoning a doctor in the morning, then giving us directions from the road to the best ER, to letting them checkout early to fly home, to the expressed personal concern of the entire staff. The hotel is beyond excellent and when you run into a personal problem such as faced by our friends, they really showed they cared about their guests in the best possible way.