I stayed at this spectacular hotel on Aug 18th-22nd. I simply didn't want to leave. After a four and a half hour flight from the west coast, I was exhausted and hungry. When I arrived at the front desk, Audrey, an extremely professional and kind front desk host instantly greeted me warmly and asked me how my trip was. She said "everything will be better now that you're here." She was right!
My room was simply lovely. Hardwood floors, a faux fireplace with marble bordering, a kingsized cannopy bed with an overhead fan and a large desk and two beautiful chairs with a large foot rest. My favorite was the wooden bookcase with old literary favorites as well as the DVD/CD player that included a jazz compelation to listen to during my stay. The view wasn't spectacular, but from the sixth floor I had nice view of the New Orleans skyline, which I enjoyed.
The Bathroom really took my breath away with white marble everywhere, a tan-ish colored marble countertop and a huge (and I mean huge) soaking tub and a separate standing shower with Bvlgari bath products. It also had an overhead speaker that was linked to the main speakers in the bedroom.
The beautiful public areas of the hotel are extremely well maintained and beautiful with fresh orchids everywhere! The food and beverage services were simply delightful with sushi, salad, shrimp, salmon and kobe beef appetizers. The staff will also bring you to-go cups of any mixed drink you could think of with a warm smile and a "my pleasure."
I did have one problem during my stay....the hot water in my bathtub didn't seem to be working. I mentioned it before I went out for the evening and upon my return I realized it wasn't fixed. I went downstairs at approx 4am and told the staff of the issue ( I wasn't mad at all though) and Eric from Maintenance came up immediately (at 4am!!!!) and fixed the problem.
The roomservice was prompt and wonderful. I had to catch a 6:30 flight back home and ordered room service at about 3:30am, just as seemless as if it were at 3:30 pm. The adjoining Ritz Carlton is also beautiful, but the level of service at the Maison Orleans which is basically the Club Level of the Ritz is simply astounding and worth the added price which is actually extremely reasonable.
As it was August, it was so hot with a lots of humidity.....but at the Maison Orleans, I didn't have a need or desire to leave. Upon mentioning that I needed to get coffee from Cafe Du Monde to bring home as a gift, the front desk host went to the back and returned with a gift bag of New Orleans goodies including coffee from Cafe Du Monde! Well, that just meant I had more time to enjoy myself at the hotel, which made that particular day even more wonderful.
I went out for dinner three of my four evenings and the restaurants the staff recommended: Peristyle, Maximos and Bayona were all spectacular and just wonderful New Orleans dining experiences. I just have to mention that Audrey, Eddie and Brittany consistantly went above and beyond the call of duty and never had anything but a smile on their faces. They made my trip.!! And by the way, just so you know, I did go to the Windsor Court hotel and the hotel was very nice, but I much prefered the marble covered lobby at the Maison Orleans to the aged carpeting at the Windsor Court. It looks as if it needs an update......but not the Maison Orleans, it was the perfect escape from the outside world and was my sanctuary in this amazing city! I will only stay here upon my return to New Orleans! Thank you to the staff at the Maison Orleans!!!






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