My 13 family members were fortunate to celebrate my parent's 50th anniversary at Kona Village Resort in July. We were there 5 nights and never felt the inclination to leave the property during that time. The staff graciously arranged a private dinner in a little palm frond hut at the water's edge where we surprised our parents on the eve of their anniversary. A wooden carved tiki held a sign, "private party" at the entrance, and the table was set up nicely with white linens and teak chairs. We had all evening there for our party. There was an extra fee for the setup (worth it) but of course no extra for the food.
Meals were wonderful! I had an oceanside massage and was courteously transported up to the remote location by golf cart. I often go to spas (Burke Williams in LA, The Peaks in Telluride and Spa Moana on Maui) and thought the quality/skill of the massage was among the best I've had. The only drawback is that a massage requires you to lie face down on the table and I wasn't able to drink in the 180 degree ocean view and the island of Maui in the distance! The friendly staff took an interest in my niece and nephews, and spent extra time teaching them about Hawaiian history and culture.
I am spurred to write this review because of the previous one someone posted that mentioned how much nicer the Hilton was with the dolphins. It goes to show that people are very different. After Kona village, my husband and I drove to our dolphin appointment (book it online at dolphinquest a few months ahead of time) at the Hilton before driving around to stay in Hilo so that we could visit the volcano.
Rested and enchanted by Kona Village, we arrived to a rude awakening at the Hilton. The abrasive energy of the busloads of tourists in the lobby waiting in long lines to check in was the first thing that reminded us of a theme park. Then we walked past the boat tram that runs on underwater tracks like the Pirates of the Carribean. This took us over an ostentatious arched concrete walkway with tired 1980's architecture complete with shiny Vegas-styled brass railings. We couldn't wait to do our dolphin encounter and get out of there. The only beach the Hilton had was a man-made one. Past the beach, we walked through a fake rock/waterfall tunnel a lot like Disneyland's Matterhorn ride (without the cute animatronic characters), to finally come out to the dolphin pool. If your idea of a vacation involves crowds and fake movie sets, this might be your place. Personally, I like Disneyland too, when in the mood for that, but unless something is created by Walt's tradition of Imagineers, it falls short.
I felt homesick for the sweet Hawaiian authenticity of Kona Village for the rest of our vacation. Kona Village, by the way, had nice beds. My idea of luxury is slipping in a freshly made bed of smooth high-thread-count white sheets after a day of swimming and sunning... so I did not take the eco-friendly route of saving the sheets. We're eco-friendly at home, so for our splurge I enjoyed a luxurious, soft, clean freshly-made bed every night.
If you go to Hawaii for a Hawaiian vacation, Kona Village is the real thing -- with the added enjoyment of 5-star amenities, staff and cuisine. If, however, you enjoy a fantasy of lifestyles-of-the-rich-and-famous, you might want to try the Mirage at Las Vegas, which will provide you with a tropical flair, trained dolphins, and all the marble and brass you care to see... at a price so low you can have enough left over to spend gambling.
We look forward to our next vacation to Kona Village, a sure bet!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Spa