I have stayed in dozens of Hiltons worldwide and I have finally found it…the worst Hilton ever.

Here are the high (low) lights…

• There was a long hair in my room service dinner.
• The gym in this 28 story hotel has 2 running machines and one step machine in a room about the size of a bathroom.
• When I complained about the gym I was told I could use Gold’s Gym but they did not know where it was exactly.
• There were about 15 people waiting for a table for breakfast this morning…I am eating my breakfast out of a cardboard tray in my room right now.
• The sink has a massive crack in it.
• The wallpaper is peeling off the walls in the room.
• The grout is missing from the tiles around the shower.
• I complianed and received no answer...

Bear in mind that I have at least Gold status with Hilton so it is possible that this room was the upgraded type!!

To be fair, the staff are actually very nice but that’s probably because we are in Seattle…

Congratulations Hilton Seattle…you win!

I stayed here for 1 night and am HH Gold. Not sure why people complain about check-in not being ground level as there are many examples of international hotels with a similar configuration. IMO, not something to really gripe about. I actually welcome it as it means the floors start at a higher level thus further removing you from street noise.

Upon walking to the ground floor entrance, the bellman was extremely pleasant and asked if it was my first time. While waiting for the elevator, he carefully explained the hotel amenities and wanted to make sure I felt comfortable.

I was a little early for check-in and my room wasn't ready. No problem. I left my bags with the concierge and went looking for lunch. Upon returning, my room was ready and was given a room on the 25th floor. I noticed they called this floor the HH floor. The room itself was a decent size. The furniture is newish and there is a flat screen tv, although I consider this "de rigeur" for the HIlton chain. I did think the comforter was a little on the thin side, but did the job. There is an in-room safe and an electric thermostat. Some of the hangers looked a little derelict but did the job. The washroom sink is separated from the toilet and bath. Both areas are quite small. One thing I did note is that the shower had excellent water pressure.

As a HH Gold, I was allowed access to the 28th floor executive lounge and received a coupon for a free buffet breakfast on the top floor restaurant. There were some passes to places such as Gold's gym but I can't remember the other ones. The lounge had h'ors d'oeurves from 5-7 pm. I walked in and noted there was a single hot steamer (didn't look inside) with a decent selection of veggies. I think there was an alcohol selection. Didn't stay as I had other dinner plans.

Next morning, went to the top floor restaurant for breakfast. The buffet was not the most plentiful I've seen but decently stocked. There were the standard bacon, sausage, eggs, french toast, pastries, fruit, etc. A feature I like about all Hiltons is that you can ask for made-to-order eggs as part of the buffet. I ordered an omelette and what came back was a HUGE omelette that was very good. I've had omelettes in plenty of hotels before and can vouch that this thing was big.

Check-out was smooth. The whole time during my stay, there were reminders that "I would be getting a survey and if I couldn't rate the hotel a 10, they encouraged me to call someone about it". Considering the Hilton is NOT a 5 star hotel (I think 4 star), it met expectations. The staff certainly did try and tried hard.

I would stay here again, provided the price is right. I'm giving it 4.5 stars (but TripAdvisor won't allow that) because the HVAC was a little loud and the smallish bathroom size. The staff service is definitely 5 star.

Recently stayed at this hotel for 2 nights. No major complaints. The set up is a little odd what with having to take an elevator to the lobby from street level but nothing to stress over.
Check in was smooth. We were given a room on the 23rd floor. It was just right the right size for myself and my boyfriend. Apparently this hotel has been recently renovated. It shows. The furniture in our room was in pristine condition and the widescreen LG tv's are great. The beds and bedding are also top notch. The one complaint I would have about the room would be that the bathroom area is on the small side. It is definately a one person sized area. You have to take turns getting ready.
Also something that might be and issue for light sleepers who plan on sleeping in is that the hotel walls are on the thin side. Sound travels here. We woke early on both mornings to go out and could hear housekeeping knocking on doors loud and clear. I thought they were knocking on the door of the room next to ours but when I peeked out they were at least 5 doors down.
We were given access to the concierge lounge on the 28th floor. It is a converted guest room and as such is not particularly spacious. The gentleman up there serving drinks is great for any kind of questions you may have about where to dine, what to see, etc. He recommended a fantastic restaurant to us and made us reservations as well. I can honestly say it was one of my top five dining experiences ever.
I did not dine in the hotel restaurant or use the fitness room so I have no comment on those areas. There is a lobby bar which is fairly spacious but I never saw more than 5 guests in there at once. Not a super busy place.
One final comment I would like to throw in about this hotel is that the staff we came across were all pleasant. I find this to be one of the things I judge an experience by the most. Its kind of like going to a restaurant and having wonderful food and horrid service. The food could be the best ever and you probably wouldn't go back because the service sucked. All of the service personnel we came across were friendly and courteous. Particularily the concierge in the concierge lounge. They made our stay most pleasant. I will definately be back to this hotel

I have just stayed in the Seattle Hilton for 4 nights and apart from a couple of minor issues I found it to be excellent. The concierge at the front desk was very helpful. Check in is on a different floor but there was no hassle going up there, and it was extremely fast.

The rooms were very clean with large, comfortable beds and nice views, if not spectacular, and the flat screen tv is really excellent with a wide rage of channels. The bathroom is small and has a strange layout but overall it was ok. There is lots of storage space to put things.

They serve a nice, and not completely overpriced, breakfast which also had fast service. I did not eat a main meal in the hotel but it is close to a lot of restaurants and two blocks away from the major shopping area.

The only issue that I had with the hotel was the bathroom. The plug in the bath did not work making it impossible to take a bath if you wanted as the water just drained away.