I booked this hotel through Priceline for the 9th - 12th. I took the advice of others of requesting the newer tower. Our room was very clean and new. The hotel lobby was nice and the lounge a good place to watch some sports and grab a drink. The best thing about this place was the location. We walked everywhere. It's only 6 blocks to Pike Place and we walked there every morning.

The exercise room was small, but fine (nice view). The pool needed some remodeling, but my 5 year old liked it fine.

I booked this Sheraton hotel in downtown Seattle via Hotwire for two nights. Arrived at the hotel at around 11:30am and asked for early check-in. The front desk staff was nice. Upon seeing my SPG Gold membership card, she checked me in, even though technically Hotwire bookings do not qualify for SPG Gold benefits.

The room and amenities are what you would normally expect from a 4-star Sheraton. The best thing about this hotel is its location. It's just a few blocks walk to the Pike Place market, the water front. Monorail station is just 2 blocks away. Plenty of shopping and restaurant nearby.

I usually leave a decent tip everyday with a "Thank you" note in the room for the maid when I stay in a hotel. This is on one hand customary, on the other hand I hope if I accidentally leave something behind, the maid cleaning the room will be nice enough to turn it in. The first day, the maid took the tip and left me a "thank you" note. The second day, I left the tip and checked out at around noon.

That evening, I discovered that I had forgotten my laptop power adapter in the Sheraton hotel room. I called the hotel immediately. The guest service rep took my room number, dates of stay, name and phone number, and said that they would call me if "someone turns it in". There was no indication that they are trying to look for it. I expect at least they should 1) if the room has not been rented out, send someone to check; or 2) if the room was rented out, send a message to the new guest.

One week passed and no phone call. I called again because I was about to pass through Seattle. The guest service simply said that "we have your inquiry on file. If it turns up, we will call you." Again no indication of any willingness to help.

I know that leaving something behind is my mistake, but I am still disappointed that the hotel guest service is not as helpful as a 4-star hotel should be.

Just returned from the Sheraton in Seattle. I am a travel agent (Journeys Around the World) so try out many hotels each year. I was in Seattle for a conference & it is right next door to the Convention Center, which was very convenient. The hotel is very very nice...beautiful lobby, spacious rooms, nice lobby bar (and very popular) & good restaurant (although pricey). Stayed in the "new" tower & the rooms were very nice with new flat screen tv. And with it being Seattle, there was Starbucks coffee in the room (with real creamer, rather than the powdered stuff!). The location of the hotel is great...Nordstroms is just a block away and Pike Street Market just a short stroll! The hotel was perfect for business or pleasure.

I want to assure you I did not priceline this hotel, i wanted to be sure I stayed at the Sheraton and so I didn't risk it and paid the full price. Not cheap, anyway my gripe is this, the view was blah, and the room was blah, and the shower was a joke. Not 4 star quality, the linens and the bed comfort wise was great. The lobby was that of a 4star hotel, as was the valet parking price, the restaurant's breakfast was not. My biggest gripe was not the mishmash furniture in the room or even the 15 year old tv. My biggest let down was the shower, the tap had to practically be on the furthest hot setting for it to be even bearably warm and the water did not drain properly so I had to sit in 6 inches of water (cold water) while taking a shower. I did not complain to management as I was only there one night and only used the shower the morning I was leaving so there was nothing to be done at that point.