We stayed the night on 2/16. We are locals who just came into the city to break up a long weekend with our teen. I booked this hotel based on our teen wanting to stay in a "large" hotel. I booked the Emerald Suite and was not disappointed. It was a beautiful room with sweeping views of Lake Union and the Sound.

I asked for an early check in and we arrived at 3 only to find out our room wasn't ready. So....we used the valet and decided to walk around town. The three of us were headed down seventh avenue when we heard this amazing ROAR....

I was stunned as my car (a Porsche) was going from 0-100 in a half of a block to the parking garage in front of me. Our fourteen year old is standing there going "Mom, that's your car"...my husband is in stunned silence and not a happy camper.

I talked to the night manager who said that they "contract" their valet parking out and that sometimes the garage is full. Total bologne as this had nothing to do with that. A punk took my car out and rodded it. I am not at all happy with how management handled this situation....free parking? Yes. But..how unprofessional to drive someone's car like that?

I ordered champagne and strawberries as it was my husband's birthday...nothing was there so I had to call and ruin the "surprise".

All in all...I would go to Hotel 1000 or Hotel Andra over this place after our experience with service.

The location is good for shopping but had I not used Hyatt points I would have been even more vocal.

The icing on the cake was when the valet on Sunday said..."Mamm, we don't hot rod cars"....so he called me and my family liars as we watched my car fly down the road. Unbelievable.

Stayed one night on a business trip. This was a great hotel and I would definitely stay here again on my next trip to Seattle.

Check-in was easy. Room was large and very comfortably furnished. Bed and linens provided a great nights rest. The bathrooms was outstanding. Large and clean, the bathroom had one of the largest stand-up shower I've ever used. Flat screen tv was a great touch and the chair/ottoman was a great place to unwind and watch the tv. I ordered room service and was satisfied, although, like many hotels, was very pricey.

Location is great - walking distance to everything in town and Pike Place and either a good walk or short cab to Belltown and all the bars and restaurants located there.

I would definitely consider the Grand Hyatt for my next Seattle visit.

My stay at the Grand Hyatt was for 6 nights. The hotel is nicely situated right on the edge of Downtown - close enough to be within easy walking distance of all the main attractions, but just far enough out to be in a quiet location. The rooms are pretty standard considering the price, but nicely furnished and clean all the same, with comfortable beds. The marble bathroom however is very impressive with a separate bath and shower. The hotel restaurant had a good, reasonably priced breakfast choice, but I wouldn't recommend eating here in the evening - had a very average steak and the service wasn't very good either. Another complaint is that internet access isn't free (and is actually really expensive), and the "Business Center" consists of only one computer! These are just minor gripes though which didn't spoil a pleasant stay.

the grand hyatt....
simply one of the most beautiful i ve ever stayed in ..
the location: right in the heart of downtown seattle
a huge and luxurious lobby the hotel is big but yiou do not feel it it remains a rather very quiet hotel and the staff is very helpful and friendly
the room: big with a great bed and for many rooms a magnificient view of the city luxurious and modern furniture
the bathroom: the best !!!! very big beautiful design and materials
i d love to add some bad points to this hotel but i haven't seen any.... well maybe the breakfast with no buffet but that isn 't a big problem ( for buffet lovers avoid the hotel for the breakfast ) and the room service is quite expensive as well

julien from france