We were going on a cruise, and decided to fly out of Seattle as it was much cheaper than Vancouver. We chose this hotel based on the fact they would allow us to leave our truck there for the 2 weeks without paying extra for parking because we booked 3 rooms both coming and going. Don't make our mistake and pay for parking! Our room the first night seemed not bad, we were tired so hit the bed almost immediately upon arrival. Our 2 kids were asleep, and I was getting our stuff arranged when I took off my shoes and found our carpet was soaked (about a 3 feet circle) around the window. Because it had been raining, we decided that it was probably a leak from the window. The toilet didn't flush either, but again it was late. Upon returning from our cruise and on our way home we checked in and were given the same room (it was 11:30 pm). We went into our room and the first smell was of mold, the carpet was still soaked, and large amounts of mold on the window. My husband went to the office for a new room, and was treated horrible, but was finally given a new room. We thought the new room was ok until we were ready to go to bed when we found that our bathroom was "raining" from the ceiling, puddles on the floor behind the toilet. When we removed the toilet lid we found that it was actually cut into the wall to fit and not finished around it to stop the leaks, the bathtub was the only dry spot in the room. At which point we started to laugh and decided that we should just get some sleep, as we had a long drive the next day. The noise from the room above us made that nearly impossible, the entire night was pretty much a write off. While packing up the next morning (6:30 am) we were approached by a "lady" to use our rooms until 11:00am to sleep. Of course we told her no and to go away, she was asking everyone who was getting ready to leave the same. We were shocked that there is no "standard" that these hotels are required to adhere to. All we wanted was a clean room for the night, so we weren't expecting the Ritz, but believe me this place should be shut down. The other 2 rooms we had for the rest of our group were pretty much the same. One of our group had found pills on the floor and 2 dirty knives in the microwave. So even clean was too much to expect!





Location
Cleanliness



