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Watertown Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 209 reviews
209 Reviews
5.0 of 5 stars
147
4.0 of 5 stars
41
3.0 of 5 stars
10
2.0 of 5 stars
9
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 117 hotels in Seattle
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 100
Description: Within easy walking distance to UW campus. Local shuttle to downtown Seattle and area attractions. Our goal is to provide our guests with legendary... This description is based on information provided by the hotel.
Address:
4242 Roosevelt Way NE
Seattle, WA 98105
Check Rates: $213 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Watertown Hotel

( 12-16 of 209 )
“nice but some problems”

Watertown Hotel

2 of 5 stars
chicago
Apr 28, 2008
1/1 found this review helpful

I just returned from a two night stay at the watertown hotel. the location can not be beat for access to the university and it is just a short ride to the downtown area. the rooms are comfortable, the breakfast is excellent (for a complimentary buffet) and the overall feel of the hotel is very nice. we did however encounter more than one problem with the service which is billed as "legendary"........the shuttle driver was on time but not at all friendly or helpful with suggestions or directions (beyond handing us a map when we exited the van). at the hotel, our requested wake up call never came. the car service (which is affiliated with the hotel) that the hotel staff set up for our return trip to the airport, did not show up (they finally did call us a cab but by then we were late and it was more expensive than the arranged car service).
I would highly recommend this hotel if you are looking for a place to stay in the university area but at the same time, I would caution you to not depend on the staff to make arrangements for any plans that are not flexible.

  • This TripAdvisor Member:
    • Liked — location, style of hotel
    • Disliked — service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chgo207's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Other
Age group: 35-49
Member since: February 16, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Watertownhotel, General Manager
(Management representative)
May 9, 2008
Thank you so much for taking the time to complete a review of your recent stay with us. It’s through comments from valued guests that we are able correct any inconsistencies in either our product or service. I apologize for the problems you encountered with the service provided by our staff and have been using your comments as a coaching and training tool. (The driver mentioned was especially mortified and very apologetic). Please know that we sincerely attempt to provide “Legendary Service” to each guest and that it is not just a snappy tag line for our literature... Thank you again for your candid review and correspondence. I really appreciate it and hope to see you again in the future for a second opportunity at making your stay legendary.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Watertown compared”

Watertown Hotel

Apr 25, 2008

So many nice hotels to chose from in Seattle, settled for 2 nites in Pan Pacific and 1 in Watertown. This due to location as we needed to go to the zoo for daughter . Watertown is about 5 minutes away driving from zoo. Downtown is actually close too.

While PP was a business like modern classic, Watertown was a Hip modern. Even the room key jacket is a clever folded map of Seattle. The hotel itself is new and very nice.

Things i did not like, although not a big minus:
- Nice floor to ceiling glass window walls did not have a liner curtain but only the thick light blocking one. Although one assumes that it is dark if looked from outside, not confy to walk in undies with curtains up unless u r a stripper or in good shape( I am neither). Specially since we are facing a construction site and lots of workers. Also our room did not have much outside lighting so had to have lights on most of the time.
- Construction noise/view was bad during day. But this seems to be common sight in Seattle as we had the same with PanPacific room.
- My wife felt the bed was a bit on the soft side for her likings. I guess this was compared to PP.
- Coming from the PP awesome bathroom, Watertown's was small and no separate glass shower stall.

The outstanding plus:
- Parking underground hotel is free/great, elevator connects to lobby and room.
- Well stocked free breakfast, although nothing out of the ordinary. Compares to a hampton inn ones.

Other observations:
- Wifi would not connect even though it sees the net( No, I am not network illiterate). Used the provided wired lan. No prob.
- Did not use any of the amenities, which looked very very good.

Overall, can't go wrong with this hotel. Will be happy to stay again here. But as a middle age level family, on the pampering level, we preffered Pan Pacific of the two.

If going to Seattle in April, make sure you go to the tulip festival. Acres and acres of colorful tulips. Will make your lady smile.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasterDJ's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 25, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing Service!”

Watertown Hotel

Apr 24, 2008

I was here for a conference (held in the hotel) for a week. The staff is incredibly helpful - we were a very "needy" group and they met every need with a smile.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyakamooks's Summary
Date of Stay: April 2008
Member since: December 31, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Hotel Choice in Seattle”

Watertown Hotel

5 of 5 stars
Columbus, OH
Mar 31, 2008

I spent six nights here at the Watertown and cannot say enough good things about this hotel and the service. Many extras not usually found in a hotel at this price range make for a very comfortable stay: free Internet, cookies in the afternoon, free Happy Hour every weekday, hot breakfast, complimentary shuttle service to downtown, and much more. The front desk people could not be nicer or more helpful. The rooms and beds are very comfortable and very clean. An excellent choice overall.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smitty615's Summary
Date of Stay: March 2008
Member since: July 25, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great stay!”

Watertown Hotel

Mar 19, 2008
3/3 found this review helpful

I stayed here during a conference near the university. It is clear that a lot of effort has been put in to making a stay at the Watertown a relaxing, enjoyable experience. The staff was helpful and friendly, the room spotlessly clean and the little touches like Aveda bath products, Tazo tea and Starbucks coffee are appreciated. My room looked out over a construction area across the street but the windows blocked out virtually all the noise. The "a la cart" program is a great idea too, A very enjoyable stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMJEdmonton's Summary
Date of Stay: March 2008
Member since: August 10, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Watertown Hotel

( 12-16 of 209 )
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Watertown Hotel Address

4242 Roosevelt Way NE, Seattle, WA 98105