If I had to rate this hotel and staff on a scale of 1 to 10, I'm giving it a 20. Excellence in EVERYTHING. Hoorah. It's worth every penny spent. I'll certainly be back.
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If I had to rate this hotel and staff on a scale of 1 to 10, I'm giving it a 20. Excellence in EVERYTHING. Hoorah. It's worth every penny spent. I'll certainly be back.
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Business serviceHaving spent the previous night in the W across the street, this hotel was a complete opposite in terms of it's furnishings.
The candid photos (by others) do a great job in displaying the traditional classic floral decoration of the rooms, with comfy sofas in lieu of trendy cushion seats.
All the usual amenities that you would expect from this class of hotel, but in a more sumptous format: high count cotton bed sheets, robes and slippers in the bathroom, quality toiletries, expensive mini-bar, safe, non-plasma TV, CD player etc.
The shower was over the bath (prefer a separate unit) and the bathroom itself a little small, but the large bedroom (had upgraded to an executive room) made up for this.
Nice touches like an umbrella in the wardrobe and friendly staff, made the place feel homely. The hotel is looking very slightly tired in some areas, but these large vast traditional places must take some upkeep.
Views from the rooms are poor, as the hotel is surrounded by other large buildings on all sides.
In summary, if you want trendy and modern go to the W, but if its classic sumptous comfort you desire, this is the place. Oh and try to get a high floor, away from the city noise below.
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Business serviceStayed here for a medical meeting. Did not start out well, as, though I had a reserved an Executive King Suite, they warned me that "the only one they had left was on the 2nd floor" (near health club and street noise), despite the fact that I heard them giving the traveler next to me at check-in an upgrade to a suite on the tenth floor. I opted for a deluxe room on the 6th floor. The room was well appointed, medium sized and generally comfortable, if a notch below Four Seasons or Ritz Carlton levels in finishes and level of upkeep. The other major problem I had was that my key card kept deactivating - I literally ended up at reception at least once a day during my 5 days there to have it re-keyed. They suggested that it might have something to do with my cellphone, but I kept it in different places and it was clear to me that it was being deactivated by the hotel.
Otherwise, the service was good, health club was attractive, food was so-so, though there are lots of great food options nearby (Purple and Wild Ginger stood out).
One other minor complaint - coffeemaker (they have those nice single cup pod ones these days) in room would have been really nice, though they have complimentary coffee in health club and lobby.
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Business serviceWe are in seattle for 3 weeks due to my husband's work. So the Fairmont is the first of 3 reviews that will appear.
The Fairmont certainly lives up to it's 5 star rating everythin from the lobby to the rooms is immaculate and beautifully furnished.
I do have a few complaints or comments
1) Food is outrageously expensive! I don't mind paying top price for a good meal but it better be GOOD!
for example breakfast why should eggs, toast and potatoes cost $22 dollars I mean that's just too much.
2) On one afternoon our room was not made up. I called and asked why and they said they had until 4:30 to make up rooms. I had been out of mny room the entire day from 8:30 am until 3 pm. THey didn't seem in any big hurry to get to my room so I just had then bring towels and tolitries.
I enjoyed the fitness center the most they have a wonderfully warm pool and spa as well as a variety of fitness equipment and a lovely ladies locker room furnished with most things a woman could need. The staff there was helpful and cheerful assisting with guests needs.
We just returned from six nights at the Fairmont Olympic in Seattle. This was absolutely one of the best hotels in which we've EVER stayed. It's not the most upscale (Four Seasons New York, George V Paris, etc.) in which we've stayed. And many of the rooms don't have "views." And (omygod) the televisions are not flat screen and are still on stands, not in armoires (hence only four stars?). But then why would you watch tv in Seattle on six sunny days?
The location is terrific. The place is immaculate. The service is superb. Without exception, from the doormen, the room service staff, the restaurant staff, the concierge (ALL fabulous, esp. Patrick and those baseball tickets!), and the front desk, to the valets who gallantly parked our daughter's seen-better-days antique Subaru, et al. Everyone is professional, friendly, genuine, well-trained.
The beds were MamaBear comfortable (not too hard, not too soft). We never saw the housekeepers, but we always had fresh towels, ice, weather forecasts. The windows open! The a.c. works!
Maybe it was just the perfect weather. But we travel a lot, and we came away thinking that this was the perfect hotel.
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