Perfect and very consistent 5 star experience. Particularly the staff performed without any glitches. You have to like the classical ambiente though.
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Perfect and very consistent 5 star experience. Particularly the staff performed without any glitches. You have to like the classical ambiente though.
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ServiceI will have to admit, this hotel is well over rated, especially for the price. I am quite surprised every one reviews it as if its as fancy as staying in one of the Las Vegas 4 or 5 star hotels or better.
In Las Vegas, this hotel would be considered a 3 star.
The lobby is one of the least fancy i have ever seen in any fairmont property, (and i have stayed at at least a dozen of them.)
I will give credit to the fact there was one lady at the concierge was very very kind, it was surreal.
There on the other hand, was a male concierge , who ignored me as he flirted with a woman who was in town asking where the hip clubs would be, he must have stood there talking to her for 15 minutes , not even looking at me, or telling me he would be right with me in a moment,, nothing.
I never did get the help that i needed.
Next off, there is no place to buy any snacks, well there is a gift shop in the lower level which has about 2 flavors of potato chips to choose from, 1 cooler of beverages, maybe 4 types of chocolate bars, etc,etc, and it closes quite early.
My main beef with the Olympic is that the rooms are small, and we received two single beds in our room, (that was just great for a romantic getaway for me and my wife, we got to sleep in two seperate beds). I went down to the front desk and there was no option to upgrade to 1 king bed without paying extra fees.For that kind of money , this is very surprising to me
I have heard of two queen beds, but 2 single beds?I worried I would fall off the edge in the middle of the night.
Who out there enjoys sleeping in a single bed?I did not know they even make those anymore do-they?
The rooms also could use some renovating, including a flat screen tv for starters, its not common to get the old sears TV in the year 2008 in your room if you are in a upper class hotel.
The location was great on the other hand, right across from the Purple restaurant, which has an unbelievable wine wall that is so high , it has a spiral staircase built around it to go up to get the bottle they need.
Also nearby there is a great restaurant named the Brooklyn, 5 star dining for sure, great atmosphere, no candle light dinners or anything but very hip. Walking distance to almost anything you would need, such as the famous Pike Place Market, or the downtown shopping center and shops.
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Business serviceIf I had to rate this hotel and staff on a scale of 1 to 10, I'm giving it a 20. Excellence in EVERYTHING. Hoorah. It's worth every penny spent. I'll certainly be back.
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Business serviceHaving spent the previous night in the W across the street, this hotel was a complete opposite in terms of it's furnishings.
The candid photos (by others) do a great job in displaying the traditional classic floral decoration of the rooms, with comfy sofas in lieu of trendy cushion seats.
All the usual amenities that you would expect from this class of hotel, but in a more sumptous format: high count cotton bed sheets, robes and slippers in the bathroom, quality toiletries, expensive mini-bar, safe, non-plasma TV, CD player etc.
The shower was over the bath (prefer a separate unit) and the bathroom itself a little small, but the large bedroom (had upgraded to an executive room) made up for this.
Nice touches like an umbrella in the wardrobe and friendly staff, made the place feel homely. The hotel is looking very slightly tired in some areas, but these large vast traditional places must take some upkeep.
Views from the rooms are poor, as the hotel is surrounded by other large buildings on all sides.
In summary, if you want trendy and modern go to the W, but if its classic sumptous comfort you desire, this is the place. Oh and try to get a high floor, away from the city noise below.
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Business serviceStayed here for a medical meeting. Did not start out well, as, though I had a reserved an Executive King Suite, they warned me that "the only one they had left was on the 2nd floor" (near health club and street noise), despite the fact that I heard them giving the traveler next to me at check-in an upgrade to a suite on the tenth floor. I opted for a deluxe room on the 6th floor. The room was well appointed, medium sized and generally comfortable, if a notch below Four Seasons or Ritz Carlton levels in finishes and level of upkeep. The other major problem I had was that my key card kept deactivating - I literally ended up at reception at least once a day during my 5 days there to have it re-keyed. They suggested that it might have something to do with my cellphone, but I kept it in different places and it was clear to me that it was being deactivated by the hotel.
Otherwise, the service was good, health club was attractive, food was so-so, though there are lots of great food options nearby (Purple and Wild Ginger stood out).
One other minor complaint - coffeemaker (they have those nice single cup pod ones these days) in room would have been really nice, though they have complimentary coffee in health club and lobby.
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