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Pan Pacific Seattle: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 88 reviews
88 Reviews
5.0 of 5 stars
57
4.0 of 5 stars
19
3.0 of 5 stars
5
2.0 of 5 stars
2
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 117 hotels in Seattle
Show Hotel DetailsHide Hotel Details
  • Rooms: 160
Description: Located at Westlake and Denny, 4 blocks from downtown - Hotel features designer Hirsch Bedner's fusion of east and west. This description is based on information provided by the hotel.
Address:
2125 Terry Avenue
Seattle, WA 98121
Check Rates: $264 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Pan Pacific Seattle

( 26-30 of 88 )
“Excellent Experience!”

Pan Pacific Seattle

5 of 5 stars
Lynden,WA
Jan 27, 2008
2/2 found this review helpful

Stayed at this property for one evening. The stay was excellent in all areas from the moment we pulled up to the door.
We were greeted promptly by the valet and our luggage was unloaded and we were escorted to the front desk. Check-in was less than 3 minutes with no problems and we in our rooms less than 8 minutes from the time we pulled up.

The personal assistant showed us the operation of the heat, state of the art television and phone systems along with room service menus and and explanation of the fitness center. These employees understand the meaning of service and attention to detail!

We booked the Preferences Package on the Pan Pacific website and used the 50% off the second room option. The rooms were King Suites w/ Space Needle View. Only one of these rooms is located per floor which was no problem. Morning paper of our choice was complimentary and our wake up call was right on time.

The room itself was clean, stylish and very comfortable w/ great view of the Space Needle and Lake Union. The bed, linens and pillows were luxurious and provided an excellent nights rest. The soaking tub was great and the amenities were very acceptable. Outside noise was almost zero except for the emergency vehicles when they operated sirens to get through traffic.

The shower stall does need some help. As mentioned in previous reviews, the floor will become wet due to the inability to adjust the shower head away from the door causing water to run down the door and drain to the exterior of the shower stall. The bath floor mat captured most of the water but beware when walking around in your socks!

Breakfast room service was tasty although a tad overpriced for the quantity and quality.

Hotel staff were very attentive to our needs and answered every request promptly and efficiently. From calling a taxi to retrieving some medication from our vehicle, all requests were greeted with a smile and the trademark "Of course" reply.

I am unsure if I would take children 12 or younger. Most of the time our children would do fine but every once in a while...

All in all a great stay and highly recommended.

  • This TripAdvisor Member:
    • Liked — Quality of Service
    • Disliked — shower stall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nwkauaiboy's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: October 30, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $264 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pan Pacific - great hotel”

Pan Pacific Seattle

5 of 5 stars
Vancouver BC
Jan 8, 2008
5/5 found this review helpful

We found that the Pan Pacific Seattle was true to the many reviews that we read on TripAdvisor. My wife and I went with another couple on Dec. 27 to 29, 2007 and, with a few minor negatives, we found the overall stay to be excellent.

We booked through hotels.ca, and got a rate of $183 CDN per night, including all taxes & charges (parking extra). This seemed like a very good rate for such a nice hotel.

First, the negatives: there was poor lighting in the bathroom for shaving, and poor lighting in the bedroom for reading. And the walk-in shower had no flow control - the shower head felt like a pressure washer, and it flooded the bathroom floor (poorly designed shower curtain, and no floor curb). We aren't "fussy" travellers, and I wouldn't normally complain about this type of stuff (and didn't mention it to the hotel staff) but I wanted to give an accurate review.

The positives more than made up for the negatives: a very quiet room, with a very comfortable bed; nicely decorated, clean room; large soaker tub, and large flat screen TV (we didn't watch it, but it is there if you want it). The numerous staff were attentive, friendly and very helpful. Normally, I could care less about the lobby (who spends time there?) but in the cold weather, it was nice to wait for people in the cozy chairs by the fireplace.

There was a fair walk (say 6 blocks or more) to the Belltown area (restaurants, bars, etc.) through non-touristy areas, but not at all threatening - we appreciated the walk after the great meals we ate, so not an issue, but it might be a problem for people who are not as mobile. But, we were right on the streetcar route, which will take people quickly to the downtown area where free buses run.

A couple other items: try the Tavolata restaurant (2323 Second Ave.) but get there by 6:30 or expect to wait. If you are a microbrew fan, try the Pike Place Bar & Grill - several good beers to choose from.

One final complaint: Parking at the Pan Pacific: $28 per night - I found that a bit rich. Maybe check out the prices at one of the nearby lots.

Overall though, I would definitely stay at the Pan Pacific again.

  • This TripAdvisor Member:
    • Liked — Comfortable room & bed
    • Disliked — Long walk to the entertainment district
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yobbo's Summary
Date of Stay: December 2007
Traveled with: Family (extended)
Age group: 50-64
Member since: January 25, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Theme / Amusement park, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $264 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pleasant stay”

Pan Pacific Seattle

5 of 5 stars
Los Angeles, CA
Jan 4, 2008
6/6 found this review helpful

Pan Pacific Seattle was surprisingly a nice hotel and the best one on our Seattle-Vancouver-Victoria trip.

Location & Convenience: Although a bit out of the main downtown area, it is an easy walk or a cab ride to downtown shopping, museums and pike place market. You can take the new trolley for free that stops right outside the hotel and it takes you to downtown shopping areas so this was very convenient. Also, as others have mentioned, Whole Foods Market is just beneath the hotel as well as Starbucks, which is actually connected to the hotel through a side door. I'd rate 4 out of 5 for location and 5 stars for convenience.

Room: We had the king room which had simplistic modern design with very good bathroom layout. There was Asian style sliding doors that would open up the sunken bathtub to your bed which made the room feel much bigger than what it actually was. Bed was very comfortable with very good pillows too (possibly on par with Campton Place in San Francisco) . Bed and bath are always a high priority on our vacation and Pan Pacific Seattle delivered. The only complaint I would have is the bath amenities, although plentiful, should be of better quality. 4.5 stars.

Service: I have to give 5 stars on this as everyone was eager to help and it showed. Although a tad inexperienced as would be expected for a new hotel, service as a whole was very good. Personally, we hate the gigantic hotel chains as the service can slake off but this one was well proportioned with just enough rooms to accommodate their guests needs. Room service food was above par but selection wasn't abundant. Quality wise, I'd rank 4 stars.

Extra tips: Since the hotel is fairly new, our cab driver from the airport did not know where it was located, even his GPS navigator did not pick it up. We were lucky that I had remembered the address... also, it took about 30 minutes for the taxi to arrive in the early morning of our departure. If you're taking a cab from the airport to the hotel or vice versa, take the Orange cab since they have a flat rate. Otherwise, it'll cost about $35~$40 (including tip).

  • This TripAdvisor Member:
    • Liked — Trendy room, bath and comfy bed
    • Disliked — location but will get better
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttangbee's Summary
Date of Stay: December 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: December 30, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $264 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Five star hotel at four star price”

Pan Pacific Seattle

5 of 5 stars
California
Jan 3, 2008
2/2 found this review helpful

We recently stayed at the Pan Pacific and was very impressed at the five star quality of the hotel. Nice bathroom, bath robes, very comfortable bed, flat panel TV, pretty new furniture and decor, etc. All very nice touches. The service was excellent as well. Because this is a one-year old hotel, you really get an excellent facility at decent prices.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Echo888's Summary
Date of Stay: December 2007
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: January 03, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $264 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“New Year's Eve at the Pan Pacific”

Pan Pacific Seattle

Jan 2, 2008
1/1 found this review helpful

My husband and I love the Pan Pacific. I can't wait until there are more of them in the US. Our room was beautiful. The view - south lake union and the Space Needle. We had a basic room - queen bed. The staff was excellent in all regards. We had a high level of customer service and really good food. The spa is not open yet, but the fitness center (located across the courtyard) was great. I did not like the fact that one must exit the hotel to work out. The fitness room is located in one of the condo towers, but the equipment was high quality and well worth the cold dash across the courtyard.

This trip was a special treat for me. We normally stay in the Westin or Sheraton for New Years Eve, but we upscaled it a bit and I am glad. It will be hard to stay anywhere else next year.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorraineSeattle_WA's Summary
Date of Stay: December 2007
Member since: March 12, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $264 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Pan Pacific Seattle

( 26-30 of 88 )
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Pan Pacific Seattle Address

2125 Terry Avenue, Seattle, WA 98121