This was not only the most horrible Marriot experience but also by far the worse hotel experience I've ever had! The hotel is in need of renovation since dirty carpeting and a horrible odor in the hall and rooms are first impressions. Only one out of three elevators worked causing long lines and irate customers. As a Marriott member, I was upgraded to a suite however my toilet overflowed three times (with maintenance calls for each incident) before getting repaired. Major repairs were being completed one night with open buckets of acetone with fumes and no ventilation in the lobby causing a very unhealthy and unpleasant night. Without getting into further detail, additional negative circumstances occurred resulting in a very terrible stay. There are many other choices in the area, this traveler recommends seeking out alternative choices.

the hotel was great. the room was great. the food was great. the service was great. the pool was great . you are right downtown to all the attractions. i would stay here again.

We chose the Marriott because of the aquarium package. We had never stayed in a Marriott, but I'm a fan now. The staff couldn't have been nicer or more helpful. Burl, the very nice doorman, got us some late-night reservations and was very knowledgeable about the area.

Breakfast buffet was included with our package. We found it quite generous and varied. There was construction going on while we were there, so the waffle and omelet bars were unavailable, but our server made sure we were offered them. She, Ivan, went above and beyond to make us feel welcome. When we returned nearly 3 weeks later, she actually remembered us and again gave us a warm welcome and fantastic service.

I had been charged for internet, but hadn't used it. The front desk credited it off my bill, no problem. Check-in and check-out were fast and painless. Housekeeping is amazing. We'd go to breakfast and come back to a clean room. I appreciated that.

I'll come back to this hotel, and will certainly try them in other cities as well.

In ATL for Apparel Market.Upon arriving the valet guys were hoofing It as it poured down rain.They were trying so hard to keep everyone out of the rain and moving quickly.Service a 10.Went inside and checked in,had the most pleasant gentleman working at the front desk.Speedy check in and again Service 10.Bellhop walked with us up to the room and as we walked down the hall we could hear a PARTY going on and spilling out into the hall with clothing(shorts and tshirts)in the middle of the walkway of the hall.As It turned out the party happened to be right across the hall(my luck).We decided to let someone else complain about the noise as It was surely going to happen.And it did.At 11:30 a womans voice yelled out that they needed to shut the [--] up.They proceeded to yell out that in fact she needed to shut the [--] up.And so it began, a 2 hour odyssey of security guards,explanations and he said she saids.The womans husband/boyfriend came to her defense and a fight erupted.When we called the front desk,they wouldnt answer the call knowing what we were calling about and didnt want to face the music.They should have thrown these punks out WAY earlier. Of course the police arrived all the while we are trying to watch the 15$ movie that we couldnt pause.The same night, before the hockey game broke out in the hallway,we had ordered room service at 8:50 only after two calls and lost tickets did the food arrive at 11:05 just in time for the prefight.Neither of us ate the 103.00 meal as It was already too late.
The next day with minimal sleep and 9 hours at market,we arrived in the room to find the toilet had leaked out water all over the place.We called they fixed and 2 hours after clean-up It happened AGAIN!The final note to a miserable stay was the paper thin walls and constant slamming of doors all night made for a miserable experience.Overall the rooms are quite nice and the staff could train any hotel in that city on great customer service but are certainly not the greatest problem solvers.As I always end my reviews:You can have the best customer sevice in the world,but if you cant back it all up efficiently and effectively,you dont have a darn thing.