The good: nice setting, lovely beach and great swimming, snorkeling. Good food at Eclipse Restaurant.

The not-so-good: marginal service. We arrived 1/2 hour before check-in (after 7 hours of travel) and were told that we would have to wait 90 minutes before we could drop our bags in the cottage and change. Housekeeping showed up at 5pm every day despite our requests for them to come earlier in the day. The floors in our rooms were not clean. Though our lone dinner at Eclipse was very good, it took 2 hours for our entrees to arrive and 45 minutes for dessert. 3 hours in total is a bit much. The desk staff was less than insightful when asked about suggestions for things to do off-site.

Overall, this is a lovely spot but we couldn't help but feel as if it were a bit down at the heels. It felt slightly neglected and so did we.

The location and the feel of this resort is quiet and relaxed, it is gated and feels safe for families with young children. What I only realised during our stay is that each villa is individually owned, and if there is something that needs fixed in your villa, they need to call the owner to get permission first. This results in a very varied standard of villas - some are owned by local families who have everything, some by investors who keep the bare minimum ammenities. With a young family I had planned to cook some meals in, I ended up borrowing pans just to cook pasta !
The website gives you the ability to order food in advance to be in your villa when you arrive - a nice touch if it actually happened - we arrived 3pm on Saturday and nothing had arrived by 9am Sunday so I cancelled the order and did it myself.
Eclipse - the restaurant on the beach is great food but really really slow service. Service is better at lunchtime if you have young kids.
Overall we had a lovely time due to location and the ability for our younger kids to enjoy themselves in a safe location, with the right villa this could be even better but Villa montana needs to decide whether it is going to offer the services of a luxury resort or not - it is pretending to but it really cant live up to it right now.

Stayed at Villa Montana for 6 days/5nites. Grand place. Ocean waves were 25 feet high which was very unusual. I was there for a Destination wedding and the staff took care of us. Were there some problems, sure. Some plumbing difficulties, etc... But nothing one couldn't live with.

The staff was friendly, mostly. All were respectful. Prices at lunch and dinner were reasonable.

Will I recommend? Absolutely.

The Villa Montana resort is a lovely setting and our rooms were equally lovely. However, we had reserved (& paid for) an ocean front 3-bedroom villa & were told there weren't any. Eventually we were moved closer to the ocean, but it took LOTS of persistence and the help of the agency we used to book our reservations.

Our showers had no hot water & the kitchen was barely stocked. There were no bikes, snorkeling equipment or spa. The fitness center equipment did not work. The climbing wall didn't have all the necessary equipment. Service was always friendly and always at a leisurely pace!

On the plus side, it's clean and peaceful with amazing views.