This hotel is awful. The lobby isn't too bad, which is deceiving as the rooms are cramped and poorly maintained. We have a "King No Smoking Suite". This means there are 2 really small rooms connected by a very narrow passage way between the sink and bathroom.
The carpet is stained and so thin without padding that I kept socks on the entire time so my feet would not touch the floor. You can hear the TV from the next room. You can hear people talking in their rooms as you walk down the hallway--the walls and floors are very thin and noisy to walk on and you can hear people talking.
There are people milling around in the hallways so there is a feeling that maybe some people may be living here for extended periods of time.
There is no book of services or amenities--the normal Quality Inn/Suites Notebook is empty!
The rooms face the freeway or San Antonio Road so you hear traffic all the time--continuous. No restful experience--just noise.
We were tired and needed to get off the road and sleep--that is the only reason I did not turn around and leave. I thought I could adjust to the room. My recommendation is to never come here.
In addition to the gross rooms, I went to get a cold bottled water and the machine was broken. I thought about swimming in the 'heated pool and spa' they advertise clearly on a letter board sign as you enter the motel--the pool was closed for repairs indefinitely. The fitness room has instructions for a treadmill on the wall, but there is no treadmill. There are weights, a bicycle and stairstepper. These were also poorly maintaine.
Our room just has a bad feel to it. In addition to the worn, dirty carpet, the furniture is really dated and has marks and scratches all over. The light bulb are out in some of the lamps and in the suite living room area, there is a ceiling fan with 3 one-hundred watt bulbs that are so bright it is ridiculous.
The sad part is that we have been on a roadtrip and stayed at several very nice Choice brand hotels that were clean and had great amenities, such as heated pools, fitness rooms, nice breakfast and very modern furnished, clean rooms
This low-grade motel should be removed from the Choice Brand. It is really not up to acceptable standards.
So, please do yourself a favor and never come here. I plan on writing Choice Hotels to let them know that they have a dump hotel in their system and it should be removed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I recommend this hotel for:
Older travelers, Pet owners, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites