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Drury Inn and Suites Riverwalk: Traveler Reviews

Call now to book: 1-888-324-1896 from Drury Hotels
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 181 reviews
181 Reviews
5.0 of 5 stars
105
4.0 of 5 stars
55
3.0 of 5 stars
7
2.0 of 5 stars
13
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 268 hotels in San Antonio
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 150
Description: Hotel is a restored historical landmark of Petroleum Commerce Building located on San Antonio Riverwalk - Walk to Market Square. This description is based on information provided by the hotel.
Address:
201 North St Mary's
San Antonio, TX 78205
Check Rates: $159 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Drury Inn and Suites Riverwalk

( 12-16 of 181 )
“Big Let Down”

Drury Inn and Suites Riverwalk

Jun 14, 2008
2/3 found this review helpful

We stayed in one of their suites, and won't return.

Positives:
Location.
Friendly front desk staff.
Great air conditioning (important there).
Bathroom was spotless.
24-hour free business center.
Free long distance.
Free Internet.
Free soft drinks and popcorn after 3pm.
3 free happy hour drinks.
Free breakfast (waffles, scrambled eggs, french toast, bagels, juice), was plentiful but low quality.

Negatives:
We asked for housekeeping at 1pm and it still wasn't done at 3pm. We heard several other guests complain that it was late afternoon and their rooms still weren't cleaned either.
The carpet was dirty.
The room was run down.
The only air vent blew directly onto the bed, and when I tried deflecting the vent vanes I got black stuff on my hands, possibly mold.
Construction was going on in the lobby, so they gave us a discount, but we still won't return or go to any other Drury hotels.

  • This TripAdvisor Member:
    • Liked — Proximity to the Riverwalk.
    • Disliked — State of the room (shabby).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiscerningOnes's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: August 15, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 5 of 5 stars Business service
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“A Must Stay!”

Drury Inn and Suites Riverwalk

Jun 13, 2008
1/1 found this review helpful

We just returned home from our 4 night stay at the Drury Inn & Suites Riverwalk. Our stay was nothing short of perfect. We were immediately greeted by a parking attendant, and was pointed in the right direction. At check in we were greeted by the most friendly front desk staff ever. There was some confusion with our reservation (we had reserved a non smoking room and instead had a smoking room listed on our reservation) and since the hotel was almost completely booked, we had to keep a smoking room, but were moved to a suite overlooking the Riverwalk. There were 4 adults and 2 children staying in the room and there was plenty of room for everyone to move around without being on top of one another. We stayed on the 7th floor, which made it convenient to et to the pool. The rooftop pool was actually heated, which was great for those early morning swims for our 5 year old girls! The workout room seemed small, but we didn't use it anyway. The Happy Hour was nice for the adults and free drinks and snacks in the lobby were helpful with 2 small children. I cannot begin to describe the friendliness of this staff! We were greeting with a "hello" and a smile from everyone employed by our hotel. If we needed anything, we knew all we had to do was ask. Nina at the front desk was GREAT!! We spent part of our summer vacation here, and we were made to feel right at home! We will definately stay here the next time we come to San Antonio!!

  • This TripAdvisor Member:
    • Liked — The friendliness of the staff, plenty of room in the suite
    • Disliked — Parking was a little tight since we had a bigger vehicle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mommy2BabyG's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: November 15, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“Loved Drury Inn and Suites Riverwalk!!!”

Drury Inn and Suites Riverwalk

Jun 9, 2008
1/1 found this review helpful

Just got back from San Antonio Riverwalk and I must say Drury was great! My husband and I needed a little weekend get away and it was everything we expected and more. The location is great, not in the thick of things, just down the way a bit and not too far to walk to be in the thick of things! Even though the lobby was under remodel, we barely noticed it. The staff is one of the most courteous I've encountered while traveling and every employee we dealt with went out of their way to help us with a smile on their face. The complimentary cocktail hour was awesome, we made a stop before we left for the evening and the hot breakfast the next morning was the bomb! We are already planning to stay in December for our anniversary! Thanks Drury, we WILL be back. Oh and the beds were VERY comfortable. I like the parking arrangement as well. I felt our car was safe & secure and we were able to bring our luggage right in the door to our 3rd floor room.

  • This TripAdvisor Member:
    • Liked — Location, staff
    • Disliked — Stay not long enough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubyslipperstoo's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: June 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“Best place along the Riverwalk!”

Drury Inn and Suites Riverwalk

5 of 5 stars
West Monroe LA
Jun 3, 2008

Loved everything about the Drury Inns and Suites on the Riverwalk. They were very courteous when we arrived 4 hours late due to Amtrak. The free popcorn and drinks during the day hit the spot! The breakfast choice was great AND delicious!
The location was wonderful. The staff made all the arrangements for our rental car and for the taxi to take us back to the train station. We loved everything about the hotel and look
forward to staying at other Drury Inns and Suites!
West Monroe, LA

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mackthedog's Summary
Date of Stay: May 2008
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: June 03, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“Pretty Much What I Expected”

Drury Inn and Suites Riverwalk

3 of 5 stars
queue18
Jun 2, 2008

I recently spent a 3-day weekend in San Antonio and stayed in this hotel. I originally thought we were staying in the Drury Plaza on the Riverwalk (which is literally two buildings down) but there was some sort of miscommunication along the way and bf booked this one instead. Both hotels are on the same street so be sure to pay attention to which one you're making a reservation at! Anyway, we requested an early check-in without any problems and our room was ready when we got there. Check in was a breeze and the staff was very nice and friendly.

As other reviewers have noted, they are currently renovating the lobby, but this wasn't really an issue as we never heard any noise coming from the area that was blocked off. We did, however, hear some noise from the construction going on next door to the hotel, but it wasn't bad at all. Our room was actually on the construction side and we didn't have any issues (and I'm a pretty light sleeper).

We had a king room (not a suite) and it was a pretty average size. One suprising thing was that the ceilings were really high which made the room feel more open and airly. There was nothing special about the room though. Everything seemed clean, but other than that, nothing worth mentioning. One thing to note though is that they don't really provide any toilettries (just a bottle of shampoo and a few bars of soap), so be sure to pack your own.

All in all, the hotel was decent and I would probably stay there again. The extras were a nice bonus - free breakfast, free internet access and business center, sodas and popcorn in the lobby, and adult beverages and snacks at happy hour in the evening - but this obviously isn't the Ritz so don't expect to be wowed. I definitely think this would be a great place for a family or for people who aren't planning on spending too much time in the hotel, but if you're looking for a bit more of a "classy" experience, this isn't the place for you.

  • This TripAdvisor Member:
    • Liked — The location and the extras that were included.
    • Disliked — The elevators - there were only 2 of them and they were ridiculously slow.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
queue18's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: July 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $159 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels

Reviews of Drury Inn and Suites Riverwalk

( 12-16 of 181 )
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Drury Inn and Suites Riverwalk Address

201 North St Mary's, San Antonio, TX 78205