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Best Western Sunset Suites - Riverwalk: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 43 reviews
43 Reviews
5.0 of 5 stars
19
4.0 of 5 stars
17
3.0 of 5 stars
3
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#7 of 268 hotels in San Antonio
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  • Rooms: 64
Description: Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown... This description is based on information provided by the hotel.
Address:
1103 East Commerce Street
San Antonio, TX 78205
Check Rates: $130 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Sunset Suites - Riverwalk

( 11-15 of 43 )
“Great Price - Beautiful Rooms- Good Location”

Best Western Sunset Suites - Riverwalk

5 of 5 stars
Los Angeles
Nov 25, 2007
5/5 found this review helpful

We stayed in this lovely hotel after arriving in San Antonio via Amtrak's "Texas Eagle" at close to midnight. The hotel is within walking distance of the train station and the route is safe. THe area is a historic area undergoing considerable renovation. (A Ruth's Chris Steak House is about to open.) The room was a suite, with solid Mission-style oak furniture, including 2 queen beds, sleeper sofa, coffee table, work desk w/Internet access, and very comfortable lounge chair. Also included was a microwave, mini refridgerator, and wet bar, as well as an ironing board. The hotel is only 6 years old and is beautifully maintained. No chipped paint, no carpet stains, etc. There's a breafkast buffet available to guests for $3. The buffet isn't all that good--they eggs were a bit dry and the pancakes were mediocre at best. But there's coffee, juice, oatmeal, cerals, and English muffins to get your day started. If you want a bit better quality, there's a Denny's just on the other side of the underpass. In the lobby there's a small convenience nook where they sell sundries, sodas, water, snacks, and microwaveable burritos and Lean Cuisine-type dinners.

The hotel is very centrally located. It's just off the freeway, and parking is free for guests. The Riverwalk and the Rivercenter Mall are just a short walk away under the underpass. The underpass is perfectly safe. In fact, it's the most beautifully lit underpass I've ever seen. Columns in the underpass are brightly lit and change colors-green, pink, yellow. We saw only one "homeless" person, who was sleeping high up above, and there was no danger whatsoever. And, as stated, the trolly car ($3.75 all day pass) stops next to the hotel. Even better, next to the stop is a transit store where they sell the passes and have all the bus route maps and other information. As for the train noise, there is some, but unless you're a really light sleeper, you probably won't notice. My mother said she noticed early on, but not once she was asleep. Ear plugs are offered to guests and are well worth it as there are other noises in any centrally located hhotel including traffic and nearby construction.

We originally only planned to stay here the one night before heading out for a driving tour and then returning to San Antonio for Thanksgiving. But we liked the hotel so much that we cancelled our reservation at a 4-star Riverwalk hotel and stayed here for a third of the price ($109 and $129 per night).

  • This TripAdvisor Member:
    • Liked — Quality at an affordable price.
    • Disliked — No pool.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kensi's Summary
Date of Stay: November 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: January 13, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Right size, right value”

Best Western Sunset Suites - Riverwalk

Nov 16, 2007
4/4 found this review helpful

(Don't be put off by earlier reviews about the train. It's not that loud) This hotel is a great value for the price. A non-smoking facility that is very clean and smells nice. The beautiful decor is well maintained. The staff is friendly and professional and there is a wide variety of breakfast items. Just steps from the Trolley stop for the Alamo, Tower of the Americas and Riverwalk.

  • This TripAdvisor Member:
    • Liked — decor, staff professionalism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milehighmiler's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: November 16, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Austin Power”

Best Western Sunset Suites - Riverwalk

5 of 5 stars
manchester Uk
Oct 17, 2007
3/3 found this review helpful

Excellent.......................at this point in our coast to coast tour it was easily the best room so far.We don't know if it was because we were english or just smiled a lot (or even if all the rooms are like this) but we walked into a lovely spacious executive room.Clean, fridge,big bathroom etc etc etc...............staff were great ,can't fault it!

  • This TripAdvisor Member:
    • Liked — Rooms & location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spoon47's Summary
Date of Stay: June 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: February 15, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Clean Hotel”

Best Western Sunset Suites - Riverwalk

3 of 5 stars
arlington, texas
Jul 24, 2007
1/1 found this review helpful

My daughter and I stayed at this hotel for 3 rainy vacation nights the first of July.

First, be advised that this hotel has now become "smoke free", smokers are now directed to two benches directly outside the hotel entrance. Altough I am a smoker myself, I really didn't like the idea that if the goal was to keep smoke away from non-smoking guests why am I sitting on either side of the entrance door blowing smoke in their face. I'm sure it didn't sit well with the ever-descriminating non-smoking population entering the hotel lobby.

The front desk staff were not at all forthcoming about the hotel or the area. Until I returned home and read the other reviews, I was not even aware that the hotel had a fitness center or discount trolley passes available. Both of those things would have been very useful to us during our stay.

The lobby, rooms and hallways are very attractive and comfortable. On-site parking is VERY limited and I didn't feel very comfortable leaving my vehicle a block away in a public lot, but I had no other choice.

The hotel is a good walk away from the beginning of the attractions, ie the riverwalk wall, there are many homeless on the street at all hours of the day, but didn't feel threatened. Just keep our heads down and held on to our bags while walking to and from hotel.

Overall, I would stay at the hotel again, but would take advantage of the trolley system the next time.

  • This TripAdvisor Member:
    • Liked — cleanliness
    • Disliked — no pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kokomogirl46902's Summary
Date of Stay: July 2007
Traveled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: December 31, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Avoid This Place if You're a Light Sleeper!!!”

Best Western Sunset Suites - Riverwalk

2 of 5 stars
Gainesville, Florida
Jul 21, 2007

The suite was furnished nicely and we were pleased with the price. However, soon after arriving we heard a train go by a block away and it was so loud it sounded like it was coming right through our room! They continued once or twice each hour, and at about midnight I noticed a card on the nightstand which read something like, "Dear Valued Guest, some of our guests have mentioned that the trains bothered their sleep. Please feel free to use the earplugs in the drawer below." Sure enough, there were two sets of plugs in the drawer. That didn't keep us from jerking wide awake at least 7 or 8 times that night. We were exhausted in the morning and I would never stay there again. But if you're a deep sleeper - it's fine!

  • This TripAdvisor Member:
    • Liked — Nicely furnished, has refrigerator and microwave
    • Disliked — The horrible train noise!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Podie's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: December 19, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Best Western Sunset Suites - Riverwalk

( 11-15 of 43 )
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Best Western Sunset Suites - Riverwalk Address

1103 East Commerce Street, San Antonio, TX 78205