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Homewood Suites by Hilton Buffalo Airport: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
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  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 27 reviews
27 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
5
3.0 of 5 stars
3
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 33 hotels in Buffalo
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  • Hotel class: 3 of 5
Address:
760 Dick Rd
Buffalo, NY 14225
Check Rates: $153 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Homewood Suites by Hilton Buffalo Airport

( 8-12 of 27 )
“Management knows how to lead”

Homewood Suites by Hilton Buffalo Airport

5 of 5 stars
Toronto, Canada
Dec 24, 2007
4/4 found this review helpful

They asked for it. No, they really did. In the room there's a card soliciting a perfect 10 rating in a survey they send after you stay, and to tell them if anything is less than perfect. With the bar set so high, I regard that as a challenge.

Background: we stayed at the Hilton Garden Inn once before and were absolutely delighted. But since Tripadvisor members rated Homewood Suites higher and it was cheaper and included breakfast, we decided to try this one instead.

I had a number of contacts with the manager. First of all, we were on a park and fly deal, but the maximum was two weeks and we needed three. Manager's reaction? "No problem."

Then there was the room. We wanted the top floor to avoid noise from above. We got assigned the middle floor. However, he assured us that this would be a quieter room because it was at the very end of the corridor, underneath a very quiet elderly woman. He was right. Not the slightest noise from other guests. (The planes were another matter, but not the hotel's fault, and not a big issue.)

As our flight didn't leave till 2:30, we asked to have the room till 12:45 - beyond the checkout time. His response? "No problem."

Finally, we had arranged the shuttle to take us to the airport. We were a little early and the staff Xmas party was still going. Rather than making us wait or summoning out the driver, the manager put on his coat and drove us himself.

His customer-centric attitude seemed infectuous. Every staff member we encountered was unfailingly friendly and pleasant. Really made us feel like valued guests.

We had a huge room which even had a fireplace! Cleanliness was very good. The property does seem a little tired-looking, however. Nothing particular I can put a finger on, just a little dated-looking. However, to their credit, they are in the process of undergoing a significant renovation (completely invisible to current guests) to revitalize the place. Others have already pointed out the manager's "reception", which is really a meal - including pour-your-own wine and beer - but this is offered only on Mon-Thu.

So do they get a perfect 10? Sorry. The alarm clock in the bedroom was off by an hour and a bit and there was no way for a guest to adjust it. So subtract 1/10 of a mark, leaving them with 9.9. I reported this oversight and feel confident it was seen to that very day.

  • This TripAdvisor Member:
    • Liked — Staff attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucky_Eddie's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: September 26, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfortable and well fed”

Homewood Suites by Hilton Buffalo Airport

4 of 5 stars
Chicago
Dec 12, 2007
2/3 found this review helpful

Stayed one night while on a short visit, and found this to be a warm and welcoming place on a winter night in Buffalo.

This is a large all-suites hotel. Our suite, which was in the back corner of the hotel, was enormous (bigger than some apartments I've lived in!) and very comfortable, with a large sitting room (sofa, armchair, TV, table & chairs), a kitchen (fridge, microwave, dishwasher), and a separate bedroom with a door that can be closed (good if you're sharing the room with someone). Decor is neutral--not luxurious, but pleasant enough. Lots of closet space.

The hotel's "great room," where the complimentary breakfast is served, is impressive--far beyond the cafeteria-like breakfast rooms standard at many hotels. The vast space has a library-like seating area at one end with a fireplace, TV, and sofas; at the other end of the room is what looks like an upscale kitchen from a TV home-decorating show, where the food is laid out. Tables are spread out across the space between. The space was peaceful and relaxing, in contrast to the chaos that prevails in many hotel breakfast rooms.

Breakfast is generously provisioned. Hot entrees the day we were there included cheese omelettes, sausage patties, and corned beef hash, along with make-your-own waffles and a range of pastries (good muffins), cereals, and fruit.

Freebie lovers take note: in the evenings, there is a free "manager's reception" held in the room, which is essentially a light dinner. The night we were there, it was Salisbury steak and potatoes au gratin, and a menu for other nights showed choices like sloppy joes and fish sandwiches. So you essentially get two meals a day here--making it a really good place for an out-of-town visitor who may not have the time or inclination to explore offsite dining options.

Location is right near the airport, which is both an advantage and the hotel's biggest drawback. Downtown Buffalo lodging options seem pretty poor, so most of the most comfortable hotels are along this same stretch. There's no problem with driving into downtown Buffalo: the hotel is just off Rt. 33, which shoots you right into downtown, and even at 7:30 am (rush hour, I was told) it only took us about 20 minutes--as little as 10 minutes at other times. And there is plenty of parking. But proximity to the airport does mean that landing aircraft pass directly overhead (we could watch them from our window), and the sound is loud enough to rattle the windowpanes. Fortunately the Buffalo airport is not O'Hare--the sound isn't constant--but planes do land until after 11 p.m. and start up again by 6 a.m. So don't plan to sleep in! Most of the decent hotels in Buffalo seem to be near the airport, so the noise may just be a fact of life.

One other thing I would say is that the place is not cheap (nearly as much as I paid for a recent Manhattan hotel stay!)--probably affordable if you are sharing, but a lot more than I would really like to be paying for Buffalo accommodation. But you do get what you pay for: this is a warm, comfortable, and welcoming place.

  • This TripAdvisor Member:
    • Liked — Big suite, free breakfast & dinner
    • Disliked — Airplane noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tympan's Summary
Date of Stay: December 2007
Traveled with: Family (extended)
Visit was for: Business
Age group: 25-34
Member since: September 08, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Deal!”

Homewood Suites by Hilton Buffalo Airport

Nov 24, 2007
1/1 found this review helpful

We stayed one night at the Homewood Suites before flying out to Vegas. We checked in with no problem and the suite was pretty big. The bedroom was nice and the living room spacious. The mini kitchen allowed us to save some money on dinner as we made dinner there (we did groceries at Wegman's - very nice place to shop). The hotel allowed us to park our car for the week, hold 3 bags for us in storage for the week and also drove us to the airport for our flight! All of this for under $100 was a great deal. The breakfast was OK (but it was included in the price so really can't complain there) - I was a little taken a back by the use of styrofoam cups, plates, etc - all of the tools to eat are disposable! I feel like the hotel should make the investment and buy real plates and cutlery and reduce the amount of waste being produced. There are a lot of kids that stay there (i.e. at breakfast they out numbered the adults so perhaps that is the reason for disposable items but I'm sure there are plastic items that could be reused). Other than that the stay was great (didn't hear any noises from other guests or anything - we were in 316) and we have booked another night in January as we are flying out again from Buffalo.

  • This TripAdvisor Member:
    • Liked — overall value & quality
    • Disliked — use of disposable dishes for breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillerCorona's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: January 06, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best deal in town”

Homewood Suites by Hilton Buffalo Airport

5 of 5 stars
Chesterfield, Virginia
Sep 10, 2007
3/3 found this review helpful

Stayed here for 6 nights w/ my family of 6 - 2 adults & 4 boys aged 14 to 3. We are a family who needs some space!

We were impressed from the moment we entered the lobby ... warm & inviting decor, friendly & very efficient front desk staff. Check-in took just moments. All was accurate w/ our reservation. We asked if the room had been left w/ enough bath towels for our family & they said, no, that they'd send more up. The towels arrived just a few minutes after we arrived in our room by housekeeping.

Our suite had a full kitchen (full-size dishwasher, microwave, oven, large refridgerator, some pots/pans, some dishware, utensils, cabinets, etc). It had a table & 4 chairs for eating. From what I remember, there was a sitting area w/ tv, desk (free internet hookup) w/ phone, pull-out sofa, chair, end table, floor lamp, & a basket & the floor w/ pretty, imitation flowers.

Off to the left was a short hallway w/ a closet &, at its end, the bathroom sink area. Off of that was the toilet & tub/shower room. Also off of this hallway was the bedroom with 2 full-sized beds (very comfortable), nightstand, tv, phone, dresser, & mirrored closet.

The room was very clean, except for some stains on the carpet. Bed linens & pillows were clean & comfy. They even had a bag w/ extra blankets in it in the closet.

Each unit has its own thermostat so you can adjust the temps to your liking without having to deal w/ those annoying & noisy window units at typical hotels.

Housekeeping was very attentive & friendly. We had several requests ... one made at the front desk & others we left a note on the counter ... & all were met.

We did have a maintenance issue (hallway closet doors kept falling off the track) that wasn't resolved even though we did find a note from maintenance saying that they were there & had fixed our problem.

We were on the 3rd (top) floor so I can't speak for noises coming from above but, overall, the hotel is quiet. We did have a nuisance for a few nights when some people stayed up quite late & were quite LOUD. It sounded as though they were in our hallway but I was surprised when I opened the door to see no one out there. Turns out they were below us & it did keep the boys who were sleeping in the living area awake. Also, you CAN hear the noise from the airport. We were located at the left rear of the hotel & at 6 AM every morning those planes start flying!

There is a nice indoor pool w/ a jacuzzi (closes at 10 PM). Off of that is the nicely equipped workout room (open 24 hrs) w/ a lot of natural light. There is a pretty interior courtyard w/ tables, chairs & 2 nice grills. There is a computer room w/ 2 online computers, each w/ their own printers. The laundry room has 2 sets of washers & dryers. Each machine costs $1.50. There is a small convenience area where you can buy overpriced necessities.

THEN there's the free hot breakfast ('til 10) each morning & the manager's reception Mon-Thurs evenings (5:30-7:30)!!! Delicious! All you could want! Truly enjoyable. Breakfasts generally included hot eggs, sausages, doughnuts, cereals, bread items, muffins, coffees, oj, apple juice, milk. The evening receptions claim to be "light" but they are filling & a complete meal - mini salad bar, hot foods, freshly made cookies, milk, coffee, wine & a keg of beer! We have stayed at many hotels & this was by far the best "included" meals we have ever had. The women who work these meals keep everything well-stocked until the very end. If you arrive for breakfast @ 9:55 you will have as much to choose from as if you had arrived hours earlier.

Oh, & they also deliver to your door EVERY AM both the national paper as well as the local Buffalo paper. And did I mention we got all this for just $129 a night?!?! Oh, I guess our 1st night was $139 because it was a Sat. & we got a discounted rate because we stayed for 6 or more nights ... but still! What a deal!

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — maintenance didn't fix closet door
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
got4boys's Summary
Date of Stay: August 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: September 12, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved it!”

Homewood Suites by Hilton Buffalo Airport

5 of 5 stars
Latham, New York
Sep 9, 2007

Had planned to stay at Comfort Suites during this stay, but much to my surprise, they converted to a non-smoking hotel and didn't inform me although had made my reservations in March 2007.
What a touch of luck! Ended up reserving a room at Homewood Suites, 0.2 miles down the road. It is a beautiful hotel with delightful rooms. We reserved a king fireplace suite. It was everything they said it would be! Extremely clean, very comfortable bed, whirlpool tub and one of the best showers I've experienced!
Free internet access in room, only drawback was that it wasn't wireless. They provide a large dining table which doubled as a desk, so it wasn't a big inconvienience.
Complimentary breakfast each morning was tasty, with eggs, sausage, etc.. If we were there during the week, they also serve a light dinner with complimentary beverages.
Fully equipped kitchen in the room ..with large refridgerator, microwave, dihwasher, disposal and stove. dishware and pots/pans as well.
Can't say enough about this one! Great place to stay if you go to the Buffalo, NY area! Hope we have the occassion to go back!

  • This TripAdvisor Member:
    • Liked — Room was beautiful!
    • Disliked — Wish they had wireless access!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gramtobe's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 50-64
Member since: July 21, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Homewood Suites by Hilton Buffalo Airport

( 8-12 of 27 )
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Homewood Suites by Hilton Buffalo Airport Address

760 Dick Rd, Buffalo, NY 14225