When I pay 160 euro @ night ($200 approx) I expect an efficient, clean and above average room/experience. Guess I should lower my expectations in Guadeloupe.
Booked the hotel thru the Tourism office in Point a Pitre after I arrived in Guadeloupe..... for the end of my two week visit in the area. The postings on trip advisor were mixed for so many hotels plus my first 3 choices were closed (low season).
I arrived for my two night stay @ approx 3:30pm after about 15 mins of watching total confusion at the front desk with phones ringing & the woman helping me run around in circles (I was the only guest waiting to check in with a few random questions from other guests passing by for two desk staff & a bellman).......I was told that my room was not ready. I was offered drinks in the bar while I waited. After sipping the cheap/bad tasting "free" drink I decided not to sip anymore.
When the room was "ready" I entered to a musty / moldy odor ............which never really went away...............and no towels in the room. In a tropical country, taking multiple showers is a daily ritual............so when the "towels" arrived, I was shocked to see only one towel & one face towel per guest. No wash cloth. I requested an additional towel from another maid in the hallway & began to conspire how I could get my hands on a whole cart of towels...............but they were guarded heavily & never visible on any maid cart.
The room was a "suite" as I was told that regular rooms did not have a King bed (a requirement in my request)...............it was not a King bed or comfortable......just the local trick of putting two double beds together & hoping you are stupid enough to not notice. I was told it would be a real King bed. If two chairs & a table make a "suite"...........then I guess I was in one.....otherwise it was an ordinary room.............with signs of wear (just like other parts of the hotel)...................the layout was attractive if you did not look close, the balcony was not big enough to stand on................and the view did not include a beach or anything attractive.
yes, the pool was large & the beach private / pleasant. The location is laid out well, the staff friendly, english was spoken at the front desk. The only reason this hotel has 3 or 4 stars locally is that so many other hotels are so bad in Guadeloupe. It would only get two stars in the states.
The air conditioning could not keep up with the heat of the day (never understand why in the tropics) & that musty smell is just one symptom of a poor system.
I did not use the restaurants at all (did not want to give anymore $$$ to this place) since I wanted to see surrounding area & traveled to Basse Terre too..........so I cannot comment. I did walk thru the dinner buffet one evening & there seemed to be a wide array of choices.
I would never stay here again based on high cost & low value...............
It would only take some simple improvements & attention to details to lift this place up to the 4 star level it advertises but not even close now.

Arriving 22Dec 2005 at 2:45pm. The weather was perfect, mid 70' soft wind not too humid. Perfect place to get away and relax also for enjoyment if you choose. The Holiday celebrations were mild and lively. The hotel room was lovely with nice amenities. A fruit basket & water was awaiting my taste buds(an unexpected delight)I liked the bathroom. Got a few ideas. Staff was friendly and accommodating(French is definately helpful).The view of the grounds pool and ocean from the deck make wonderful photographs and perfect for relaxing in the breeze. The pool absolutely stunningly large. The grounds fairly secure. I felt safe. I travelled alone. There is a local resturant, Restaurant Le TAM TAM (au Boulevard du Gosier- Montaubon)nice place good food. Will go back soon to Guadeloupe and will stay at Le Creole Beach Hotel. Departed 28 Dec 2005

Le Creole...lovely stay....

There will find "lovely people", very good food,confortable room with kitchen, many options of Restaurant, I recomend the Restaurant on the beach, where you can choose your lobster from the tank, enjoy your lunch at a beautiful ocean view and get a excelent service from "Rose" very nice lady and all staff.
The hotel has a beautiful location and close to Point a Pitre.
If you want be inform about the Boat trips, you can to talk to Anne, she is a very kind lady then she explain everything that we need know about it.
Henry and him team at Recetion, the cookiers at the Restaurant, the hostess at the Restaurant, the mades, the captain that brought us to Le Gosier Island , all them, make their eforts to provide a excelent service, a personality to meet as well is George the bartender at the night, he is something else !
If you want go to Le Gosier Island is very nice and it take just about 5 minutes by boat that you can ask at the Water Sport Center.
The manager Mr Daniel is a gentleman than I could understand why the staff look so nice.

I miss my trip and I will be back there as soon as possible !!!!!!!!!!

Clara Miguel

We enjoyed our stay here, but it was very quiet due to the fact it was low season, which suited us down to the ground. We only used the on site restaurants twice as we preferred to eat out. It was a 15/20 minute walk into Gosier but we did enjoy the restaurants, of which there were about six. There are also two or three nearer the hotel which are good value too. We did wonder what had happened just outside the hotel, there seems to be a block of shops/takeaways but they are all closed except for one or two. There is a small pattisserie however, which was really good for breakfast. Our one regret is that we forgot our French phrase book!!!
Facilities in the hotel are quite good, the pools are good and it's a very nice beach. Our room was fine and everything was clean. We didn't hire a car as we travelled on local buses which was fun.