The hotel is located across the street from major hotels along the beach. The front desk personnel were great. Breakfast was a continental style breakfast but good enough to get your day started. The hotel and hotel room were clean. The hotel is located next to the airport. We felt safe walking in the area until 3am. Would definitely stay here again.

I think this is the nicest Hampton Inn we have stayed at. We paid in the mid 250s because everything was booked Presidents's Day weekend, but we were totally pleased with the hotel. I had previously stayed at the Hilton Caribe and really liked that - its a better location for getting to Old Town - but the Hampton is opposite the street from the Ritz and other hotels, allowing more access to restaurants, casinos, etc. The hotel is very clean (far more so than the four star El Conquistador Resort, for example!) and the beds are as good as the best Westin beds. The breakfast is an actual hot breakfast, plus so many other choices of cereals, juices, breads, and bagels, fruit, yogurt, granola, etc. - better than most Hampton Inns. The rooms were quite, the pool looked nice (we did not use) and the staff were helpful. I highly recommend this hotel over many four star establishments in Puerto Rico!

My boyfriend and I booked the Hampton Inn for 2 nights pre-cruise. We were very happy with this hotel. The price was much cheaper than most other hotels in the area. Though the area is expensive as a whole. The hotel was clean, the bed was very comfortable, the breakfast was better than adequate, the pool bar area & grill were very nice also. The burgers are huge and juicy. We walked about a block or 2 to Isla Verde beach which was very nice. We also took the bus into Old San Juan. You catch it out front for .75 cents. I would not suggest it. Pay the extra money and take the cab. The bus was packed wall to wall people and the driver had people flying all over the place because he drove crazy. It also took triple the time as the cab ride home. We waited at least 30-40 minutes for the bus to pick us up also and the locals told us that is the norm because the drivers get paid either way so have no incentive to be on time.
We did not have any problems with air conditioning in our room. Ours worked very well. It was freezing in the room. We also had no problems getting pool towels. They had an area at the pool whee u get get towels/dispose of towels. The grill outside does run out of things (certain beer,etc) but we just chose something else then. All in all we had a very good time here and would stay at the Hampton Inn again.

We were here for one night post cruise just to relax and we were delighted with the service and amenities. Wireless internet is a plus
after being without for a week. The rooms were spacious and comfortable. The location was decent just a two block walk to the beach and the main street. The beach was very nice. Would stay here again especially for the price booked with hotwire.