Hotel overall is nice. The furnishings in the room need replaced. When you sat on the sofa you were practically sitting on the floor. The rooms were much smaller than other embassy suites I have stayed in. Pool area was very nice. Food was good. Bell staff was more helpful than anyone. Really the only problem I had was at the breakfast area when I was asking the girl where stuff was she was rude and walked off. Everyone else was nice,

We just returned from 7 nights at the Embassy in Puerto Rico. What a great time we had! Breakfast provided each day along with an incredible happy hour reception - in which we were very well taken care of by the bartenders! It was a nice way to not spend a lot of money before going out by starting there first. The staff is nice, rooms are immaculate and comfortable. The pool was great and relaxing in the morning but upbeat in the afternoon. The beach and nightlife is just a few blocks away. Bravo to Lupis and Drums - two of our favorite places. The driving down there appeared to be a bit frightening when crossing the street - I don't think I would rent a car. Cab ride to Old San Juan is 19 bucks and worth it. It is beautiful. Check out the little Doug's pub on the corner and the other Lupis. People were very nice and friendly and we definitely will be returning.

Just came back from Puerto Rico and thought I would share our experience. If you are looking for a good value, the Embassy Suites is it. This hotel is moderately sized and moderately priced and was a great value.

It is located near the airport which was convenient, there was a little noise from the airport but minimal. I had a hard time deciding on this hotel vs. others that were on the beach, I'm glad I picked the Embassy Suites. The beach is about two blocks away, the ES lets you use their towels. You can also rent chiars to lay on (about $4 bucks a piece) You are on the beach with local folks and those who paid to stay on the beach, so overall, for us, we felt we got the better deal.

There was free breakfast every morning (omelets, pancakes, eggs, bacon, sausage, etc.) and the manager's reception for drinks every night from 5:30-7:30. You get about 3 drinks during that time and snacks if you so choose. I expected the manager's reception to be a mad house, but it was very organized. If you go, go after 6. Folks begin to line up at 5:30, if you wait a little while you will have lttle to no wait.

Customer service was excellent. Everyone was friendly and helpful. Often times we were thanked for staying there. We ordered towels and they came within 10 minutes. Ten minutes later we received a call ensuring that we received the towels. It was great.

We booked this hotel for $199 p/n. I'm glad that we did, by the time the additional fees are charged (it is cited on ES website) we paid $239 p/n. When researching hotels, I noticed that all of them charge these extra fees, so be sure to consider those additional fees when booking.

I visited Old San Juan one day, it would have been $40 r/t in a cab, but instead I walked across the way to the Holiday Inn. They had a Dollar Rent A Car. Without taxes and insurance it was about $25 p/d, however I did have to pay for Parking in Old San Juan, so if you do rent a car, make it worth your time to have one.

Overall Puerto Rico was great, it's well traveled in Isla Verde, but the city is beautiful.

My husband and I stayed here for two nights under not the best circumstances. We had to leave our cruise ship before it sailed due to a personal emergency. However, we had a pleasant stay until we could get a flight home. The included breakfast and cocktail social included in the price of the room was a definite plus. The atrium surroundings were lovely. Our suite had a separate bedroom and living room with tv's in both. The bed was very comfortable as were the pillows and linens. The rooms were very clean and included refrigerator, microwave, and coffee maker. An Outback Steakhouse was conveniently located in the atrium lobby which was open for dinner until late in the evening for late arrivals. The pool area was very nice and it was an easy two block walk to the beach. The hotel has its own small casino which was closed due to renovation while we were there. There is a business center in the lobby with computers available, free internet access and free printing. This hotel is very close to the airport, but we were not bothered by the sound of planes overhead. It would be a pleasant place to stay for a night before or after a cruise.