We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Embassy Suites San Juan Hotel & Casino: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 168 reviews
168 Reviews
5.0 of 5 stars
61
4.0 of 5 stars
69
3.0 of 5 stars
15
2.0 of 5 stars
21
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 14 hotels in Carolina
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 299
Description: All-Suite Atrium-style Hotel located in the Isla Verde district, one block from the ocean. This description is based on information provided by the hotel.
Address:
8000 Tartak St.
Carolina 00979
Puerto Rico
Check Rates: $212 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Embassy Suites San Juan Hotel & Casino

( 13-17 of 168 )
“Great Hotel! For A Great Price! April10-14”

Embassy Suites San Juan Hotel & Casino

Apr 29, 2008
5/5 found this review helpful

The Embassy Suites in San Juan was by far the BEST decision we made on this trip. You get more then what you pay for, the price was great since it included a delicious Cook to order breakfast every morning & a Happy Hour everyday from 5:30-7:30 all you can drink plus free snacks. The bartenders were great! & Friendly. Those are just a few things that saved us a whole lot $$. The rooms were Spacious & clean! a nice wet bar, a separate living area and great staff! The pool was just beautiful! And relaxing. The casino was a bit small but comfortable and every night they raffle gifts & prizes. I won a $50 raffling prize! This hotel was only a block 1/2 from the beach and just steps away to all restaurants, Hotels & Night Life. The front desk was very helpful with directions etc. The gym room came in handy, and so did the laundry room. There was an Outback Steakhouse in the Hotel the food was great and the prices were reasonable. A small convenience store was great for snacks, cigarettes, & last minute things. The Lobby was just beautifully decorated with Palm trees and ponds, it was just so! Worth it.. We stayed for 4 days but wished we were there longer! Now where are you going to find a great deal like this??? At the Embassy Suites!!
There was a small restaurant "Mi Casita" just in the plaza 1blk away with Great! Spanish food for a great price. Also there was an "Edith's Cafe" right across from the Hampton Inn Suites on Isla Verde Ave with Delicious food and reasonable prices. Lupis, was a nice place to hear music & have a couple drinks good food as well. I would recommend this hotel to all my friends & family!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wnliz's Summary
Date of Stay: April 2008
Member since: April 29, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice hotel close to the beach...”

Embassy Suites San Juan Hotel & Casino

4 of 5 stars
Williamstown, New Jersey
Apr 29, 2008
6/6 found this review helpful

We, 2 adults and 2 kids (ages 9 and 11) stayed here in April 07 for 4 nights compliments of HHonors points...yeah, I know, I'm a bit late with the review - sorry.

Great location – close to the airport, and about a block and a half from a very nice beach. We never heard the planes at night and slept wonderfully. However, the hotel is very close to the airport and you can easily see the planes land but the noise was pretty much drowned out by the outside noise from people and the waterfall at the pool.

The rooms were of a typical Embassy Suites, more than accomodating for the 4 of us...clean and comfy.

We all loved the huge breakfast every morning and the evening social hour. Since we were travelling with the kids, I really liked having an Outback as the onsite restaurant. The food was prepared just as in the States complete with steamed veggies – something hard to find in the islands. Just a block and a half away is the main street with Burger King, Walgreens, and other fast food type restaurants. We also ate at the Mi Casitas restaurant and had a great meal. It is in walking distance, only two blocks.

The area pool was great. The kids didn't mind and swam every day. It is a beautiful free form pool surrounded by palm trees.

We took the bus to Old San Juan, which was really a good time. We toured the forts and walked around town. We also rented a car from across the street and drove to El Yunque which we all really liked. You can drive through most of it, however, there are also some pretty scenic hiking trails.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jerseyboy99's Summary
Date of Stay: April 2007
Member since: March 12, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Stay.”

Embassy Suites San Juan Hotel & Casino

2 of 5 stars
Arkansas
Apr 27, 2008
1/2 found this review helpful

Hotel overall is nice. The furnishings in the room need replaced. When you sat on the sofa you were practically sitting on the floor. The rooms were much smaller than other embassy suites I have stayed in. Pool area was very nice. Food was good. Bell staff was more helpful than anyone. Really the only problem I had was at the breakfast area when I was asking the girl where stuff was she was rude and walked off. Everyone else was nice,

  • This TripAdvisor Member:
    • Liked — Pool & Casino
    • Disliked — Room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arant's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: August 07, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved it!”

Embassy Suites San Juan Hotel & Casino

5 of 5 stars
cincinnati
Apr 17, 2008
2/2 found this review helpful

We just returned from 7 nights at the Embassy in Puerto Rico. What a great time we had! Breakfast provided each day along with an incredible happy hour reception - in which we were very well taken care of by the bartenders! It was a nice way to not spend a lot of money before going out by starting there first. The staff is nice, rooms are immaculate and comfortable. The pool was great and relaxing in the morning but upbeat in the afternoon. The beach and nightlife is just a few blocks away. Bravo to Lupis and Drums - two of our favorite places. The driving down there appeared to be a bit frightening when crossing the street - I don't think I would rent a car. Cab ride to Old San Juan is 19 bucks and worth it. It is beautiful. Check out the little Doug's pub on the corner and the other Lupis. People were very nice and friendly and we definitely will be returning.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paulandjoy's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Value”

Embassy Suites San Juan Hotel & Casino

5 of 5 stars
Chicago
Apr 16, 2008
2/2 found this review helpful

Just came back from Puerto Rico and thought I would share our experience. If you are looking for a good value, the Embassy Suites is it. This hotel is moderately sized and moderately priced and was a great value.

It is located near the airport which was convenient, there was a little noise from the airport but minimal. I had a hard time deciding on this hotel vs. others that were on the beach, I'm glad I picked the Embassy Suites. The beach is about two blocks away, the ES lets you use their towels. You can also rent chiars to lay on (about $4 bucks a piece) You are on the beach with local folks and those who paid to stay on the beach, so overall, for us, we felt we got the better deal.

There was free breakfast every morning (omelets, pancakes, eggs, bacon, sausage, etc.) and the manager's reception for drinks every night from 5:30-7:30. You get about 3 drinks during that time and snacks if you so choose. I expected the manager's reception to be a mad house, but it was very organized. If you go, go after 6. Folks begin to line up at 5:30, if you wait a little while you will have lttle to no wait.

Customer service was excellent. Everyone was friendly and helpful. Often times we were thanked for staying there. We ordered towels and they came within 10 minutes. Ten minutes later we received a call ensuring that we received the towels. It was great.

We booked this hotel for $199 p/n. I'm glad that we did, by the time the additional fees are charged (it is cited on ES website) we paid $239 p/n. When researching hotels, I noticed that all of them charge these extra fees, so be sure to consider those additional fees when booking.

I visited Old San Juan one day, it would have been $40 r/t in a cab, but instead I walked across the way to the Holiday Inn. They had a Dollar Rent A Car. Without taxes and insurance it was about $25 p/d, however I did have to pay for Parking in Old San Juan, so if you do rent a car, make it worth your time to have one.

Overall Puerto Rico was great, it's well traveled in Isla Verde, but the city is beautiful.

  • This TripAdvisor Member:
    • Liked — Value
    • Disliked — None
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kj1130's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 16, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Embassy Suites San Juan Hotel & Casino

( 13-17 of 168 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Embassy Suites San Juan Hotel & Casino? Share your experiences!

Do You Own Embassy Suites San Juan Hotel & Casino?

Embassy Suites San Juan Hotel & Casino Address

8000 Tartak St., Carolina 00979, Puerto Rico