We spent a nice week at this resort, the room was clean and well equpped. The beach area can be loud from the crowd in the daytime and people trying to find their way back from the disco at night. Our window faced the archery court, a tennis court and an outside shopping street but it was quiet at night. The weather was cloudy so we didn't get any serious sunburn, seen rain too a few times. Based on warnings and recommendations (and common sense) made in reviews on tripadvisor.com and other tourism websites, we always locked everything valuable in the safe so didn't have any problems. Reading the warnings about stolen and later invoiced hotel beachtowels (10 dollars each) we planed to take them only for the time we use them and give them back when we get off of it, but once you have taken a towel they only take it back after 3pm, so it's a good idea to pack your own. Internet costs 3 dollars per 15 min or 5 dollars per 30 min at public PCs. There are no unprotected routers but if you need constant Internet access, you can subscribe to a wifi service in a booth in the shopping street in front of the hotel though it's not cheap and the signal is weak. If you plan to take your laptop anyway, the plug is the USA type and don't forget the Kensington lock.
We mostly used the main buffet style restaurant, nicknamed it the "mess tent", but unlike in the one of M*A*S*H the food was plenty, edible and came in a wide range of choice (except in sauces, it was especially hard to find mustard). We always found something we liked despite that the food was prepared to meet reather speed than quality expectations. It was a little annoying that always when we stood up to get a second course the table was remade and someone else was sitting at it by the time we got back, should have left something there we don't mind getting stolen. Something very positive, they never spared the syrup from softdrinks. 30 kinds of alcoholic and non-alcoholic cocktails was served at the bar, a good opportunity to taste something you never drank before though they served them in plastic cups and poured out of labelless bottles, a gourmand sure wouldn't be pleased but at least you don't have to worry about stepping into broken glass and they ware all free of charge. The small kitchen by the pool served hamburger and hot dog with real meat, unlike most well known fastfood restaurants. There was also a pizzeria but it couldn't keep up with the big demand so people waited in lines for their pizza which lacked in topping and there wasn't anything else to eat either so we ended up having seconds in the "mess tent". The grill terrace had the same issue, we never found out what you can eat there because people eate up everything. The Mexican restaurant was excellent though you have to stand in line at the guest service at 8am to get a reservation for the next evening but the food and the service was first class. The Spanish and Asian restaurants charged 10 dollars per person for a reservation, we passed on those.
Staff members ware always polite and professional except in the shops (with surprisingly reasonable prices), they didn't seem to be too motivated to make a sale, appeared to be bored waiting for closing time. Very few local people spoke English, but almost everyone spoke French and Italian besides their native Spanish.
The Crazy Wheels excursion was great, it's a part buggy, part quad half-day tour of the area with a stop to chew on some sugarcane. The scenery is nothing special except when you drive through a village trying not to hit a chicken, dog, kid, whatnot. The experience of driving those machines on the other hand is thrilling and some parts of the terrain are even challanging for a beginner but it's safe as long as you follow the guide's insturctions and use common sense. Better have your tetanus shots because if you get too excited you'll have a lot of mud splashing in your face. The hotel offers three snorkling excursions, two half-day and a three hour one. If you did snorkling at Phuket it's nothing special, if it's your first time than the three hour trip is for you because you actually get more time in the water and spend less time bouncing in a speedboat not to mention that it is far more better value for your money. Wrap your camera into something waterproof when getting in and out of the boat and shockproof for when the ride gets bumpy. They also offer internationally certified scubadiving courses and there is a diving trip going inside an empty sunken ship. We skipped that for budget reasons but got a free dive in the pool with airtank. You can take out a kayak or a sailboat for free and there is a climbingwall and a fully equipped gym too that is included.
There are people in the resort hunting for guests to go on a one hour presentation about a vacation club membership, we accepted because we had nothing else to do at the time. They didn't make any new clients with us but got a giftpack that included most of the souvenirs one should take home from the Dominican Republic: rum, mamajuana (not a drug, tree bark and herbs to mix with rum and red wine), rum, coffee and brown sugar. If you want to buy cigars, either buy a well known brand at a reputable place or buy one and get a case after you smoked it. Make sure they are not soft if you squeeze them. Oh yes, and bargain, bargain, bargain!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun