at the scg on march 7th for 2 weeks me and my wife had agreat time,although some on our flight had afew complaints, but we enjoid ourselves RECEPTION got througk quite quick but we were near the front only fault given key told to turn left outside reception and follow signs as it was getting dark we found this difficult lucky bumped into bellboy taking our cases. ROOMS the rooms were big and clean we were in room 1106 on the second floor we had a fridge tv basic channels plenty of room for my wifes clothes the bed was massive and comfortable, we had clean towels every day, but the best till last, opening the curtains in the morning to the fantatic view of the carribean felt like a millionaire RESTAURANT i thought the food was good plenty of selection steaks omlettes, continental i know it got a bit repetetive the second week but there again i dont usually have 3 meals a day never whent to the ala carte so can not comment POOL AREA pool cleaned every morning also the pool area you had to be up early iff you wanted a bed in the shade otherwise not tobad getting a bed, a good size childrens pool, waiter coming around all the time to see iff you wanted a drink. BEACH a gorgeous beach but not a patch on cayo coco it is long and narrow the sea is clear blue, you have to walk out about 50 yards iff you want a swim, we used it a couple of times but you had to put a towel on a bed by 7am or loose out BARS allways plenty of staff hardly any ques they work well together never seemned to be any people pushing in,the entertainment was in the bar area, this was very amaturish but they tried that was the most important thing. GROUNDS. they were kept immaculate the gardeners worked very hard for little money one gave my wife flower every morning going for breakfast and on our last day he gave her a present a small wishing well STAFF nothing but praise i have been going on holliday at least twice ayear since 1983 and this is the best staff i have ever met allways smiling do anything for you from the bar staff to the gardeners everyone. iff you go there please take childrens clothes crayons anything like that that you do not need at home i know it will be most appreciated well i hope this has helped you choose the S C G

What a great holiday and hotel. After a few years of missed opportunities of visiting Cuba and Cayo Guillermo, we booked into SGC for 2 weeks end January beginning February and weren't disappointed. The staff were extremely friendly especially Carlos and Guillermo, in the cocktail bar, Ismail the gardener, Anita and the rest of the crew (they know who they are) in the restaurant. We've resisted putting up a review as wanted to keep this secret to ourselves for this is the first time that we have booked to go back to the same place as soon as we got back from the holiday. We stayed in room 1118, at the far end of the beach, peace, quiet but close enough to all the amenities. We found the room perfectly as described in the brochure, with beautiful views down to the beach. Apart from a few niggles nothing to ruin the holiday and nothing to complain about whilst there. As far as food, we didn't go hungry and for the first time we came back with added pounds and that was not luggage. Heard many people complaining about milk shortage etc but what do you expect in a third world country with many rations, there's always the rum.

We went on the overnight trip to Havana -what an experience. Very well organised and had the time of our lives. Where else can you go and have a Mojito where the likes of Dean Martin, Johnny Depp have stayed, drunk and enjoyed a fabulous show.

Staff do not expect tips and service is not affected if you do or don't. However, these people are very grateful not just for money but pencils for their children, t-shirts etc as these are very hard to come by.

A holiday is what you make of it. The amount of people who return to this hotel, we met a couple on their 12th visit, and the reviews from all those that have returned again and again and are planning to, we have now joined them!

Things to take - usual medication and anti-mosquito for Caribbean, ladies personal products as they are not available, if you like to go fishing like my partner, who enjoys beach fishing, take what you need because nothing is available out there but there are staff in this hotel that will point you in the right direction. (another reason we are going back is my partner has some unfinished business with some of the fish that got away, the one he did catch tasted delicious, freshly cooked by restaurant staff)

If this hotel is for you this is one of many reviews by people who have been and as such make up your own mind. We have and we're going back.

Pam and Mike - 40+ been to many wonderful places, but never returned to any of those places until now.

We absolutely loved this hotel! I would highly recommend it to anyone. We got moved to this hotel after finding out that our original hotel was closed for refurbishments, so we didn't know what to expect, but we loved it! everything about it, the location, the staff, the food, the entertainment, the rooms, it was all great! The gardeners were brilliant, they'd find a fallen coconut for you and chop off the top and stick a straw in it for you to drink it! We are definitely planning on going back to this hotel!

Just got back this morning and am already missing the great expresso coffee and my daily coconut compliments of Sixton the gardener. Be sure to pack stretch pants for the flight home, because the food is tasty, there's lots of variety and the grills (especially the fish grill) are really good. Almost everyone who works there is very friendly and most speak fairly decent English. Our first room was awful (ground floor at the west end) with ants and a sliding door that wouldn't lock. We got upgraded to a second floor at the east end and it was delightful. Very spacious and sunny with a balcony overlooking the ocean. You can upgrade for only 3 pesos per person a night, and it's well worth it. May I suggest you skip the entertainment at the main bar one night and spend some time with the Cuban bartender at the beach bar to find out how these people really live. We love this place and will definitely plan to go back. It's not too big and it's not too small it's just perfect. Hi to Mike and Mary and Pierre and Karen!!!