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Traveler Reviews

“Billing Challenges”

Holiday Inn Express Cuba

2 of 5 stars
sgkramar
Flower Mound, TX
Sep 28, 2008

The hotel was average at best for a HIE. I used award points for the stay, but they charged my credit card anyway. I called about 3 times before I was able to get the charge corrected, and then they...more

“Very Disappointed”

Holiday Inn Express Cuba

2 of 5 stars
MissouriAbbysMom
Missouri
Aug 2, 2008

I have stayed in many Holiday Inn Express locations and until now I "swore by them." My first room had dead bugs (beetles) in the corners of the room and some kind of minute bugs in the bathtub. The...more

“Get it together”

Best Western Cuba Inn

2 of 5 stars
rutter2001
St. Charles, Missouri
Jul 17, 2008

First of all we used Cheaprooms. Don't use them. I booked 2 specific type rooms and when we got there, they had one incorrect room and no reservation for the other. I wanted what I asked for and the...more

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